Government-led legislation would be great, but in the meantime AI tech firms should make voluntary commitments around risk and safety.
There is a concerning shortage of data scientists who can understand the needs and demands across business units. Genpact's chief digital strategist, Sanjay Srivastava, shares his experiences on how multiple disciplines should converge, and how AI fits in.
Kelman has returned to Salesforce at an interesting time as the company pivots towards being an AI firm - or does it?
Some much-needed support for sales teams as OtterPilot takes away the transcription strain with AI.
AI tool Luminance is the basis of highly efficient and accurate document data gathering at Clyde & Co
In our first report from the Westminster eForum on UK AI policy, we hear a dispiriting keynote from a think tank/law firm/vendor alliance (delete where applicable)
Enterprise AI is the surging topic, or, in some cases, the hot potato. A recent CIO forum raised critical issues - here are my responses.
There are new companies to be built and money to be made, not least for San Francisco.
Making sure that Salesforce tech is up to scratch before it gets into customers hands is part of the CIO mandate.
Some visions of a future shaped by generative AI from Sam Altman. Enthused or scared? Take your pick!
Brian Millham is the man who stayed. Coming up for a quarter of a century with Salesforce, he's now COO and running a huge amount of the show.
Airline uses Service Cloud to take customer experiences to new heights.
Catching up with Heather Black, founder of Supermums, to talk AI ambitions.
