Zuckerberg's dream meets business realism - NVIDIA Omniverse is an enterprise metaverse
Some key announcements from NVIDIA this week open up prospects, uses and risks of the enterprise metaverse.
IoT robotics and AI
Enterprise hits and misses - CFOs get modern, COP26 gets serious about climate change, and multi-cloud (finally) gets traction
This week - CFOs face the modernization pressure, and climate tech gets serious. McDonalds doubles down on AI, and multi-cloud has its day. Facebook does an about face on facial recognition, but is it a whiff? If so, it has company.
Coventry Building Society rethinks employee service during COVID-19 with ServiceNow
Coventry Building Society brings a virtual agent and a ‘genius bar’ experience to employees, using ServiceNow, to reduce demand on the service desk.
Enterprise hits and misses - retailers square off against holiday skeptics, customer success gets debunked, and Facebook faces a Meta critique
This week - don't cancel the holidays just yet - retailers press on. But will supply chains hold? A customer success debate froths up, and spills to other blogs. UK's test and trace gets a rough review, and, you guessed it, Facebook's Meta antics take over the whiffs section.
McDonald's looks to supersize its AI prowess via a new partnership with IBM
McDonald's made some savvy AI investments; now it's time to take them to the next level, with IBM providing the secret sauce.
AI and human rights - a different take on an old debate
The UN's declarations on AI and human rights are meant as a wake-up call. There is now a new report on AI and human rights to consider, but I believe we have overlooked the historical context of technology adoption.
CEO Jack Dorsey eyes personalization and commerce opportunity for Twitter
Twitter has released its Q3 figures, with solid ad revenue growth and an increase in average monetizable daily active users.
Arm accelerates IoT development while NVIDIA bides its time as a still-committed suitor
Updating Arm's strategic direction, with NVIDIA hanging on in as a persistent suitor...
How The Trevor Project is using AI to support at risk LGBTQ+ youth
The Trevor Project is the world’s largest suicide prevention and crisis intervention for LGBTQ+ young people. The nonprofit is using AI to train counsellors and identify high risk individuals.
Enterprise hits and misses - AI faces the problem of scale, and American Express adds to the flexible work debate, but talent and diversity issues remain
This week - American Express comes out with a flexible work policy of note, but employers still struggle with talent and diversity issues. AI faces issues of scale, and generates plenty of whiffs along the way. Readers are only too glad to help with Facebook's renaming.
Welcome to the algorithmic nudging debate - a potent AI practice with ethical implications
Nudging isn't new - but algorithmic nudging ups the ante. The AI ethics debate now extends to these new means of persuasion. It's an issue we should all take a look at, whether we're the nudger, or the nudgee.
Conversational AI - can IVAs like Amelia change the customer experience?
Thought chatbots were trendy? Make way for Interactive Virtual Assistants (IVAs). But can chatbots change the customer experience? Can IVAs like Amelia go beyond the limitations of chatbots? There is plenty to consider.
Low-code helps Romania’s oldest bank go digital
Local low-code champion Aurachain comes to the aid of 1000-branch CEC Bank
