Will vendor rankings replace magic quadrants? HfS Research thinks so This article is sponsored by:
Phil Fersht, CEO HfS likes to shake things up. This time it's about replacing 2x2 grids with ranking tables. Has he got it right?

Phil Fersht, CEO HfS likes to shake things up. This time it's about replacing 2x2 grids with ranking tables. Has he got it right?
World-famous photographer David Katz, who revealed he was visually impaired at the end of last year, has started using wearable, AI-based assistive technology that he describes as “life-changing”.
AI and automation will transform security, right? Not so fast. A new report indicates the problem comes back to a human skills gap. And, in my view, a culture problem. Here's my review of the data - and potential solutions.
A new Commission on Workers and Technology has been created in the UK to help challenge the government, employers and trade unions on issues around automation and AI.
Looking to the future of enterprise content and collaboration, cloud provider Box acquires native workflow automation and intelligent search capabilities
Zoho One business software portfolio adds AI assistant, smart search, cross-functional analytics to strengthen its pitch to midmarket enterprise
Throwing tech at salespeople and hoping for adoption is a classic enterprise mistake. But as Barb Mosher Zinck explains, Altify is working to change that. How? By integrating sales methodology into their tools, and linking sales and marketing. Then add augmented intelligence.
This week - Slack screws up my hits and misses deadline by buying parts of Atlassian. Plus: why AI is both scary *and* practical. Oh, and look out for CX washing. Your whiffs include... a multi-tenant Zebra? Plus, turnabout is fair, so Den grills (and gets grilled).
Intelligent prediction promises to transform the future of parts inventory in field service, writes Joe Kenny of ServiceMax from GE Digital
Introducing contact center and recruitment solutions today, Google Cloud signals its move up the AI stack to compete in the enterprise apps space
AI isn't necessarily dumb - we're just defining it wrong. That's what I took from my podcast chat with Brian Dennett of Enable AI. Here's his machine learning lessons pulled from their own projects.
As its Cloud Next show gets under way, we get some insight into how Google sees the future of AI and machine learning in the enterprise
Thousands of AI engineers, scientists and entrepreneurs are just saying no to building autonomous weapons. They are probably coming anyway.