McDonald's looks to supersize its AI prowess via a new partnership with IBM
McDonald's made some savvy AI investments; now it's time to take them to the next level, with IBM providing the secret sauce.
Machine intelligence and AI
AI and human rights - a different take on an old debate
The UN's declarations on AI and human rights are meant as a wake-up call. There is now a new report on AI and human rights to consider, but I believe we have overlooked the historical context of technology adoption.
CEO Jack Dorsey eyes personalization and commerce opportunity for Twitter
Twitter has released its Q3 figures, with solid ad revenue growth and an increase in average monetizable daily active users.
Arm accelerates IoT development while NVIDIA bides its time as a still-committed suitor
Updating Arm's strategic direction, with NVIDIA hanging on in as a persistent suitor...
How The Trevor Project is using AI to support at risk LGBTQ+ youth
The Trevor Project is the world’s largest suicide prevention and crisis intervention for LGBTQ+ young people. The nonprofit is using AI to train counsellors and identify high risk individuals.
Enterprise hits and misses - AI faces the problem of scale, and American Express adds to the flexible work debate, but talent and diversity issues remain
This week - American Express comes out with a flexible work policy of note, but employers still struggle with talent and diversity issues. AI faces issues of scale, and generates plenty of whiffs along the way. Readers are only too glad to help with Facebook's renaming.
Welcome to the algorithmic nudging debate - a potent AI practice with ethical implications
Nudging isn't new - but algorithmic nudging ups the ante. The AI ethics debate now extends to these new means of persuasion. It's an issue we should all take a look at, whether we're the nudger, or the nudgee.
Conversational AI - can IVAs like Amelia change the customer experience?
Thought chatbots were trendy? Make way for Interactive Virtual Assistants (IVAs). But can chatbots change the customer experience? Can IVAs like Amelia go beyond the limitations of chatbots? There is plenty to consider.
Low-code helps Romania’s oldest bank go digital
Local low-code champion Aurachain comes to the aid of 1000-branch CEC Bank
Enterprise hits and misses - AI's dangers are redefined, enterprise architecture gets overhauled, and holiday retail sweats the supply chain
This week - does enterprise architecture need an overhaul? Will supply chain woes sink retailers' holiday hopes? AI remains dangerous, but not for the reasons we think. Buzzword bingo gets a biometric blockchain, and in the whiffs, I call out some linkbait.
Synthetic data for AI modeling? I'm still not convinced
Synthetic data is billed as a solution for the limitations of real world data sets. But when we scrutinize what synthetic data can do for today's AI systems, unresolved questions keep popping up.
ServiceNow UK public sector chief on getting data moving in government
Kam Patel, ServiceNow’s new Senior Director of Public Sector UK, shares his views on how government organizations need to be thinking about data.
It’s time for CRM applications to fulfill their promise
CRM systems have historically overpromised and underdelivered. Nate Skinner of Oracle argues that a new generation of intelligent systems will finally deliver the automation B2B sales and marketing teams need.
