All too often, data privacy conflicts with AI advancements. Is there a better way? And how do we avoid headline-making chatbot bias meltdowns? Let's check in with Zoho, as they press further into AI with an extreme stance on customer data privacy.
This week - we debate "quiet quitting" as toxic workplaces get called out. Can DataOps and decision intelligence (finally) take us to better decision making? Exchange gets hacked, and the fall events roll on. Tesla's Optimus gets satirized.
A pioneer in Decision Intelligence explains how leaders can not only use data to make good decisions, but also model the consequences of their actions
Automation is complex - especially in the manufacturing industry. Will the automation trend continue to accelerate? Infor's Henning Dransfeld looks at some examples of smart connected factories
Cloud data was supposed to enable AI at scale and democratize data. But how do we cope with the new complexities of distributed data? The emerging discipline of DataOps may help us here - along with concepts like "Data in mind, data in hand."
If humans aren't to blame for AI bias, who is? We can point to the data, but the data isn't static either. A recent article seemed to let humans - including data scientists - off the hook. Here's my critique.
This week - HR tech's big events are over - but the debate over AI for firing is heating up. Yes, diginomica did Dreamforce, and boiled down the takeaways. Your whiffs include the follies of being data-driven.
Intelligent listening - what organization couldn't use more of that? But can Peakon do that for HR teams at enterprise scale? At Workday Rising, I put Workday's GM for Peakon Phil Chambers on the interview hot seat - and got a few surprises of my own.
Sacking employees by algorithm may not be widespread as yet, but it undoubtedly has legal, ethical and reputational ramifications that need to be evaluated.
Philip van der Wilt of Samsara explains why the biggest competitor in rolling out new technology to businesses and organisations with vehicles and machinery is pen and paper. Sometimes literally.
An exclusive interview with Clara Shih, CEO of Service Cloud, discusses the need for personalization in customer service as well as increasing adoption of AI, AR and video.
There's a growing move in HR towards a skills-based approach to workforce talent. At Workday Rising this week, Merck and RBS discussed their first steps to harness skills.
Product and partner news for the opening of Workday Rising 2022 highlights a big bet on the partner ecosystem and some notable technology choices.
You can't boil down Workday Rising to one topic, but finance transformation makes the short list. Here's what I learned behind the scenes on today's keynote announcements - and where finance teams go from here.
Can you predict crime with AI? And what should be done with these predictions, and the data that powers them? An AI model from Chicago raises all kinds of questions.
Metadata fell out of favor due to its association with static data catalogs - but don't overlook it. New approaches like data fabric and data mesh have promise. They won't be successful without an active metadata framework.
