A new capability offers B2B sales people more information about prospects and their connections - now rolling out as part of the Salesforce investment banking cloud
New research by Google Cloud has found that manufacturers are increasingly relying on AI in their day-to-day operations, in response to the COVID-19 pandemic.
Putting the shift to industry clouds into context, Salesforce CPO David Schmaier makes the case for why customers want vertically-focused solutions.
This week - are marketers ready to break stuff? A wake-up call arrives. The return-to-office ratchets up as Apple employees push back. The global AI race gets nuttier, while lessons from the Colonial Pipeline attack linger. Your whiffs include some blockchain fun - at my expense.
As Connections opens its virtual doors, Salesforce extends the capabilities of Commerce Cloud and Marketing Cloud.
Some investors think AI is the next Internet gold rush - a look at NVIDIA's latest moves in this space.
The Internal Revenue Service’s thinking about digital taxpayer services has been accelerated during the COVID-19 pandemic.
Hoping to be pleasantly surprised, M&S throws itself into digital transformation after plunging to massive losses during the COVID crisis.
The best quarter ever? About to over take SAP? Dreamforce is back? No wonder Salesforce CEO Marc Benioff was so excited on his latest analyst call.
The rise of the citizen developer in the pandemic economy - how low-code and no-code made a difference
Citizen developers aren't a new concept - but their role is expanding. Nayaki Nayyar at Ivanti outlines how to empower citizen developers to make the most of low-code and no-code tools.
AI announcements at Google I/O last week trigger discussion of Google’s position vis-a-vis AI services at other cloud platforms.
There is no AI Ethics without data privacy. But how do we account for new privacy legislation like GPDR and CPRA - and also the resistance to it? Here's how the regulation of privacy evolved.
The media giant’s data chief explains how his team is overcoming the challenges of a complex technology and business environment to deliver insight-led services to customers.
An effective approach to AI Ethics must reckon with bias, algorithmic discrimination, and privacy. These terms have a historical context that should be understood - if we want to deploy AI ethically. This time around, we delve into bias.
Levi’s virtual agent finds success by integrating with ServiceNow and Microsoft Teams
When COVID-19 hit and Levi shifted to remote work, the IT service desk looked to virtual agents as a way to support employees during the pandemic.
How AI is used in the music distribution process.
