Big Tech has been on the defensive lately, and for good reason. What was once perceived as a way to foster democracy has given way to algorithmic dystopia. But Facebook's algorithmic dangers are tied to an ad-server-based model we must dismantle. Rant time.
Walmart was one of the omni-channel retail winners in 2020 as it adapted to changing consumer demands triggered by COVID. Chief Customer Officer Janey Whiteside discusses what comes next.
I'd had plenty of satirical fun at AI's expense. But AI has also changed my content workflow. Here's how an AI service can become an AI platform, overcome glitches, and achieve a different level of user loyalty.
Opacity in AI used to be an academic problem - now it's everyone's problem. In this piece, I define the issues at stake, and how they tie into the ongoing discussion on AI ethics.
Examining the trend towards broader use of internally-designed and customized hardware.
I've addressed whether fairness can be measured - but can it be automated? These are central questions as we contend with the real world consequences of algorithmic bias.
Siemens Mobility has developed data led services to offer a deep and results based partnership with rail network operators
CEO Sudheesh Nair explains why using dashboards is like looking in the rearview mirror. ThoughtSpot is aiming to be the windscreen of enterprise data.
IT complexity has been a bane of business life for decades; time for something simple...
Top 6 smart manufacturing tech trends that are here to stay in 2021
This year manufacturers were forced to change the way they use technology - and there was no looking back. Plex System's Jerry Foster shares six trends in manufacturing tech to look for in 2021
A year of leading through change
Learnings from 2020 can inform 2021, says Salesforce's Steve Corfield.
By now, most AI practitioners acknowledge the universal prevalence of bias, and the problem of bias in AI modeling. But what about fairness? Can fairness be measured via quantifiable metrics? Some say no - but this is where the debate gets interesting.
Why expanding integration is the key to driving digital success
Empower your user integrators for a more connected experience, says MuleSoft's Paul Crerand.
Vaccines are finally here and now the challenge is to make sure that everyone can get access to them. In this, reliable data insights will be essential.
Pizzas, symphonies and happy customers - ENGIE Belgium's CIO outlines the utility's transformation journey with Salesforce.
Rolls-Royce has created a ‘five checks AI philosophy’ that aims to externally interrogate whether its AI systems are acting fairly.
