Decision Intelligence - closing the gap between data and leadership This article is sponsored by:
A pioneer in Decision Intelligence explains how leaders can not only use data to make good decisions, but also model the consequences of their actions
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Stop blaming humans for bias in AI? Who else should we blame? This article is sponsored by:
If humans aren't to blame for AI bias, who is? We can point to the data, but the data isn't static either. A recent article seemed to let humans - including data scientists - off the hook. Here's my critique.
Enteprise hits and misses - HR tech events wrap, but the AI firing debate carries on, while Dreamforce gets a (thorough) review This article is sponsored by:
This week - HR tech's big events are over - but the debate over AI for firing is heating up. Yes, diginomica did Dreamforce, and boiled down the takeaways. Your whiffs include the follies of being data-driven.
Workday Rising 2022 - is continuous listening disruptive to HR managers? Peakon's GM takes the interview hot seat This article is sponsored by:
Intelligent listening - what organization couldn't use more of that? But can Peakon do that for HR teams at enterprise scale? At Workday Rising, I put Workday's GM for Peakon Phil Chambers on the interview hot seat - and got a few surprises of my own.
You’re fired! Can we trust algorithms to decide who gets sacked and who doesn’t? This article is sponsored by:
Sacking employees by algorithm may not be widespread as yet, but it undoubtedly has legal, ethical and reputational ramifications that need to be evaluated.
How paper is still the greatest threat to digitization in the logistics industry
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Philip van der Wilt of Samsara explains why the biggest competitor in rolling out new technology to businesses and organisations with vehicles and machinery is pen and paper. Sometimes literally.
Clara Shih, Salesforce Service Cloud CEO, on bringing personalization to customer service
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An exclusive interview with Clara Shih, CEO of Service Cloud, discusses the need for personalization in customer service as well as increasing adoption of AI, AR and video.
Workday Rising 2022 - introducing a skills-based approach to talent at Merck and RBS This article is sponsored by:
There's a growing move in HR towards a skills-based approach to workforce talent. At Workday Rising this week, Merck and RBS discussed their first steps to harness skills.
Workday Rising 2022 - a big bet on partners and some interesting tech directions This article is sponsored by:
Product and partner news for the opening of Workday Rising 2022 highlights a big bet on the partner ecosystem and some notable technology choices.
Workday Rising 2022 - the office of the CFO needs to change, but how? This article is sponsored by:
You can't boil down Workday Rising to one topic, but finance transformation makes the short list. Here's what I learned behind the scenes on today's keynote announcements - and where finance teams go from here.
"I can build this - but should I?" Welcome to the AI crime prediction debate This article is sponsored by:
Can you predict crime with AI? And what should be done with these predictions, and the data that powers them? An AI model from Chicago raises all kinds of questions.
Data fabric or data mesh? Don't move ahead without an active metadata strategy This article is sponsored by:
Metadata fell out of favor due to its association with static data catalogs - but don't overlook it. New approaches like data fabric and data mesh have promise. They won't be successful without an active metadata framework.
PagerDuty beats guidance in Q2 as it eyes $1 billion in revenue This article is sponsored by:
CEO Jennifer Tejada said that PagerDuty’s Operations Cloud is essential infrastructure for modern digital enterprises.
AI needs auditing, for humanity's sake This article is sponsored by:
ForHumanity founder explains how the business practice of auditing could be an important development for AI and automation
