Alteryx CEO Dean Stoecker - data science and the disaster of digital transformation
Digital transformation 2.0 needs to learn from the mistakes made in the first iteration, says Alteryx's Dean Stoecker.
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Putting on the AI ‘white gloves’ makes routine support services less tedious at AppDynamics
AI can do well when the target job is focused and well-defined and the results can be beneficial, as AppDynamics has found as its year-old installation of Moveworks devours more of the support tickets generated by a four-figure workforce.
Lands End's omni-channel turnaround continues - with a surprising new partnership to come
A strong end to a year that's seen Lands End turn around its flagging fortunes - and a tie-up with Kohl's to come later in the year.
Coupa CEO Rob Bernshteyn - business spend agility is all the more important in volatile economic times
Some powerful use case exemplars from Coupa illustrate why Business Spend Management can bring value at all times, not just a time of crisis.
How AI is triaging service calls - and does it better than you
Unnecessary truck roll is the bane of many field service organizations. ServiceMax's Joe Kenny explains how AI enables proactive service and more efficient dispatch
ServiceNow boosts AI capabilities - but warns ‘process fixes come first’
We speak with Chris Pope, ServiceNow’s VP of Innovation, who explains where the workflow vendor can differentiate in the ever-competitive field of AI.
How Canadian AI start-up BlueDot spotted Coronavirus before anyone else had a clue
An AI-based infectious disease surveillance system that searches the world around-the-clock for possible pandemics should have your attention.
Does Brexit Britain have a data strategy fit for purpose? - the private sector perspective
Data sharing is a crucial ingredient of the digital economy and one that post-Brexit Britain is going to have to get on top of to compete with its US and EU peers.
Digital growth slows, but Target stays on target for ongoing omni-channel transformation
A slowdown in digital growth perhaps, but for CEO Brain Cornell, the omni-channel transformation journey continues into new phases for Target.
American schools enter the age of the electronic self-contained automated protective environment (ESCAPE)
Can Evolv Technology’s combination of RF waves, electromagnetic sensors and AI keep students safe?
Numbers can be mismeasurements. You can count on that!
Numbers aren't always an example of 'satisfactory' knowledge, says Salesforce's Peter Coffee.
Avantra's John Appleby on operationalizing SAP landscapes
Avantra wants to operationalize SAP landscapes, tossing in a bit of AIOps al;ong the way.
Enterprise hits and misses - Coronavirus changes the tech event game, and AI projects get a scale-down
This week - Coronavirus is changing the tech event game - will virtual events get a market push? AI projects get a scale back, blockchain gets a critique, and Salesforce has a blinder of a week. Your whiffs find journalists stepping in it.
3 ways for businesses to embrace AI and not lose the human touch
AI is here to stay but humans are not going away. Zendesk's Adrian McDermott sets out three ways businesses can begin to foster a human-machine partnership
