Enslin joined Google Cloud after almost three decades at SAP. With Enslin heading up sales, and Thomas Kurian at the helm as CEO, can Google Cloud bring data outcomes to the enterprise?
A new cloud-based service management system from Symphony SummitAI has drastically slashed mean time to repair (MTTR) rates at the airport.
The confidential, 24/7, non-profit helpline worked with Greenshoot Labs on an AI-powered chatbot that deals with easy cases and prioritizes others for expert volunteers to handle.
AI marketing literature extols the benefits of algorithmic hiring. But the problem of algorithmic bias and hiring fairness raises serious questions.
How to create a compass for ethical AI
With the rise of artificial intelligence and machine learning, it's time to set a compass for ethical AI. Workday's Chief Privacy Officer Barbara Cosgrove offers four guiding principles
Dynamic Yield is delivering for McDonald's digital transformation.
FaceApp is funny stuff, isn't it? Actually, no it isn't.
Bridging the gap between centralized and decentralized data analysis
It's now possible to eliminate the traditional divide between centralized business intelligence and decentralized data analysis, writes Birst's Brad Stillwell
Whither Xactly? The direction of travel is becoming clear.
Italian manufacturer is using PTC’s ThingWorx IoT platform to enable its fountains, pumps and taps to convey data on their use and condition to major drinks companies
Host Analytics knows how to keep the enterprise software market interesting in July. A new CEO appointment brings clarification on what midmarket companies need from cloud EPM - and how Host Analytics intends to serve them.
US supermarket pureplay Kroger has been making some savvy moves in omni-channel transformation.
The Atlanta-based healthcare provider has deployed Exasol as the back-end engine for a wide range of data analytics initiatives, one of which aims to deliver ‘zero harm’ for patients by 2026.
Nike's spent over $1 billion on its omni-channel transformation in just one year, but the results are worth the cash.
Integration and innovation are the big benefits for the Major League Baseball team
My conversation with Guru CEO Rick Nucci hits on key themes such as convergence of sales and service, keeping knowledge fresh, and augmenting performance with AI