AI ethics has been a hot topic for about five years, but are we getting to the fundamental issues? Here's why well-intentioned ideas for preventing AI job loss come up short.
What is the role of AI in pandemic response? The National Security Commission on AI provides a framework
In 2020, the National Security Commission on Artificial Intelligence put out a landmark 750 page report on AI. This year, they followed up with a paper on putting AI to work in pandemic circumstances. But is it actionable? Here's my review.
The pandemic exposed the inefficiencies that can arise from legacy equipment and a lack of asset connectivity. ServiceMax's Sumair Dutta explains what organizations need to do to realize real value from their services.
ThoughtSpot CEO - ‘rewarding people that use complex data for job security is a sign your company will fail’
CEO Sudheesh Nair is not one to hold back on the topic of dashboards and traditional BI tools. ThoughtSpot believes data democratization is essential for future success.
When it comes to getting business results from AI, the last mile is where it happens. But AI development projects invoke risk as well. Here's the pitfalls to address in the last mile of AI deployments.
The UK’s ambitions in AI keep butting up against political reality – or fantasy. This makes life for regulators unnecessarily complicated.
Enterprise hits and misses - Walmart and Target are ready for Black Friday, but who else is? Low-code and AI dominate as event season winds down
This week - big retailers say they are ready for the holiday surge - but will their optimism hold? As fall event season winds down, low-code and AI are buzzword pals. But does the hype hold up? Your whiffs include swallowing AirPods, rideshares in the sky, and "masterclasses."
John Appleby detailed during his keynote speech at the Avantra Summit why automating SAP operations is essential for the wellbeing of managers - and retaining talent.
GE Digital found itself resource-constrained during the pandemic, but a unified Freshdesk instance has delivered necessary efficiencies.
Walmart's digitally-ready for the Holidays as bosses talk up AI and ML to cope with Vaccine Economy retail challenges
Automation is set to play even more of a role for Walmart as the retailer adjusts to new and challenging market realities.
Enterprise hits and misses - retailers raise their personalization game, the FBI gets an email hack, and the Metaverse gets an enterprise critique
This week - personalization is an commerce asset, but are retailers ready? The FBI's email servers get hacked, and the motivations are revealed. Another batch of hybrid events get reviewed. In the whiffs, the tech predictions game is already wearing thin.
Engineering consultancy Buro Happold is using Microsoft Teams and Unit4's Wanda chatbot technology along with other tools to automate previously manual processes.
DHL had a critical challenge to meet during the COVID crisis. A Freshdesk implementation played an important part in addressing this.
Sage Transform - can we tie finance software to the issue of digital trust? And does AI and blockchain play a role?
The second day of Sage Transform featured an ambitious keynote by Sage CTO Aaron Harris. But did it work? And how does his picture of global change tie into finance teams? And yes, it's time to revisit Harris' views on blockchain.