Clive Swan, Oracle’s VP of Adaptive Intelligent Apps, explains that customers start out wanting magic from AI, when actually what they’re asking for is automation.
Speaking at Oracle OpenWorld Europe, Oracle CEO Safra Catz got reflective on the company’s own transformation journey and the impact on its customers.
2019 had some major ups and downs for Ocado; 2020 presents a fresh set of challenges as the firm seeks to execute on its promise as retail tech platform provider.
The Boring 20s? Will the focus of this century’s third decade be on taming innovation rather than unleashing it?
Zoho takes their B2B data privacy stand - "We will not be part of this industry practice." But will it pay off?
Zoho took a bold stance on B2B data privacy at ZohoDay 2020. That stance has huge implications for their heavy bets on AI - and their avoidance of the public cloud. Here's a look behind the debate.
The time has come for hands-on management of increasingly complex cloud-delivered services to become a thing of the past as Dynatrace adds yet more AI and capabilities to its management platform.
Enterprise hits and misses - quantum gets real, Koch buys Infor, and Shadow's failed app gets lit up
This week - quantum computing gets a real-world gut check. Koch buys Infor; we analyze. SAP extends maintenance, and Alphabet finally reveals Google cloud earnings. Shadow apologizes for a terrible election app launch; I skewer. And the whiffs keep coming...
A survey from fast-growing online chat provider Intercom shows businesses embracing chatbots for customer interactions - but must still keep it human
Digital transformation is more than a buzzword in financial services, writes Sage Intacct's Diana Ermini, citing finance teams with a real-time pulse on the business
Quantum computing grabs the headlines, but there's more to quantum tech opportunities as speakers at a recent Westminster eForum discussed.
Lots of growth, lots of slides and lots of updates - my take on the recent Zoho Analyst Summit.
Explainability is not just a roadblock to AI adoption - it also has implications for public health and safety. This is how the tensions between transparency, accuracy and performance are coming to a head.
Recently-appointed McDonald's CEO Chris Kempczinski is picking up a digital commitment from his predecessor and taking it to the next level.