Dreamforce 2019 - Bluewolf's State of Salesforce 2020 report says look inward for value
Bluewolf's State of Salesforce report is out with more insights into the current adoption and usage trends in the Salesforce user community.
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How to democratise innovation in today’s API revolution
Build blocks, don't block builds - innovation advice from Mulesoft's Ian Fairclough.
Digital Impact Week Summit - how do we measure tech’s social benefits?
Digital Impact Week in London threw up some new global perspectives on an important new set of metrics.
Cloud infrastructure isn’t created equal - many factors affect network performance to, from different providers
Pivoting off a detailed report of cloud network performance and some detailed recommendations.
Beyond the evil facial recognition myth - can AI play an ethical role in predictive threat detection?
The stories on facial recognition advances lean strongly towards the concern side, with a host of consequences poorly addressed during rollouts. But is there an AI-for-good role in threat prediction?
Look east as the IT center of gravity shifts
Some thoughts, following on from a long Q&A session with one of Huawei’s rotating Chairmen in Shenzhen, China recently.
The power of data analytics to deliver objective truth - two social good use case exemplars make the point
The power of data in helping to solve some of the world’s most intractable problems should not be underestimated. Here are two use case exemplars to illustrate the point.
Enterprise hits and misses - employers vs. the IT talent crunch, SAP, Microsoft and ServiceNow vs. the world?
This week - the tech talent shortage puts pressure on employers - but are they playing their skills cards right? A notable post on shifting enterprise software alliances gets the punditry speculating. Event season rolls on, and so do we. But some drivers run into problems in the whiffs section.
Can countries forge AI leadership through ethical strategies?
The Westminster eForum on AI skills and research excellence finds that ethics should be core to a country’s ambitions. But what does that actually mean?
CCE 2019 - 3M, Shell, Halliburton and Unibap weigh in on their AI results to date
It's hardly unique to hear about AI and IoT from the enterprise stage. But it's rare to hear customers speak to results and live lessons. At Constellation Connection Enterprise '19, a real world AI/IoT panel was a highlight - here's my review.
Workday gets serious about spend, acquires source-to-pay vendor Scout RFP
Workday's acquisition of Scout RFP shows it's serious about spend management but what's its strategy and how does that impact spend pureplay Coupa?
When AI meets the burger and the bean - Starbucks and McDonald's pursuit of personalization
Starbucks and McDonald's latest manifestation of digital transformation leadership comes in the form of customer-centric AI initiatives.
Data and the allure of the enterprise wellness market drive Google's $2.1 billion Fitbit grab, but privacy concerns won't be healthy
Google wants to buy Fitbit, but is it a safe custodian of healthcare data from millions of consumers?
How Carnival's Princess Cruises takes personalized travel to the rest of us, with OceanMedallions - a Couchbase use case
When it comes to personalization, it takes a lot to get beyond my skepticism. But my talk with Princess Cruises about how they use their award-winning OceanMedallions made me rethink.