Another stellar quarter for ServiceNow as revenues up 32%
Workflow cloud vendor ServiceNow has seen a boom during the COVID-19 pandemic, as companies rethink how they work.
Workflow cloud vendor ServiceNow has seen a boom during the COVID-19 pandemic, as companies rethink how they work.
HR must be a strategic change agent by collaborating with finance, writes Paul Burrin of Sage People. But how do departments make the most of that partnership?
Eighty top leaders agree that Europe must rebuild around a new kind of growth that respects both vulnerable workers and the environment.
Experts from Google, Microsoft, Oracle, Salesforce and SAP offer their thoughts on what comes next after the COVID disruption of retail.
Months of living via Zoom may have put paid to many employees desire for work’s social environment and that’s something enterprises need to factor into their post-COVID thinking now.
The COVID-19 pandemic has been a mass exercise in convincing the public to change their behaviour. What can this teach us about change management in the enterprise?
At one point, people questioned if home furnishings was really a retail sector suited to the e-commerce revolution; Wayfair has proved it can be and this is how they did it.
Walmart was one of the omni-channel retail winners in 2020 as it adapted to changing consumer demands triggered by COVID. Chief Customer Officer Janey Whiteside discusses what comes next.
I'd had plenty of satirical fun at AI's expense. But AI has also changed my content workflow. Here's how an AI service can become an AI platform, overcome glitches, and achieve a different level of user loyalty.
Home Depot's 400,000 associates present an HR management challenge at the best of times, but once COVID struck, the complexities increased...
Matt Taylor, Global VP for GTM Operations at ServiceNow, explains how digitisation plays a vital role in creating a sustainable business. And a sustainable business is a valuable business.
Vitamin Shoppe has adapted to operating in the COVID-19 crisis, with an emphasis on employee communication in a world of remote working.
How do you enrich the customer experience amidst the current turbulence? Unit4's Michelle MacCarthy has three recommendations for managing customer success through culture, engagement, and technology