Delight should be easy - here’s how!
"People will never forget how you made them feel." Applying Maya Angelou's wisdom to today's businesses. Freshworks Prakash Ramamurthy explains how.
HCM and the digital future of work
Healthcare adapting to rapid change - Workday customers speak about their pandemic experiences
Healthcare has had to adapt to rapid change in the throes of the pandemic. Workday customers Bon Secours Mercy Health and ChristianaCare speak about their experiences with supply chain management and financial planning
Enterprise hits and misses - retailers swap a digital surge for foot traffic, return-to-office hits resistance, and T-Mobile is better at data breaches than 5G
This week - big-name retailers see faltering digital growth, but is in-store traffic finally back? The return-to-office push faces new critiques, as "hybrid" work falls short. Speaking of falling short, T-Mobile is back to what it does best - getting its customers' (and former customers'!) data breached.
The return-to-office debate gets a reprieve, but will flexible work plans prevail?
The return-to-office debate has an unwelcome reprieve, thanks to the Delta variant. But will we get better hybrid policies on the other side? I'm skeptical, but there is new data to consider. Here's my take on that - and what employers are overlooking.
HR capital deals and how they might impact you as a customer
Traveling round the Monopoly board of HCM firms via the bank.
Keystone Law - going paperless to enable the future of work
Listed London law firm Keystone Law says a move to the cloud and use of collaboration software from NetDocuments has supported virtual work during COVID-19.
Collaboration goes deeper than sharing space - virtually or physically
The past year’s upheaval is an ongoing invitation to explore the innovative use of space, authentic inclusivity, and the democratization of knowledge. Zendesk's Fidelma Butler outlines the pillars of post-pandemic collaboration.
Strength in diversity - for better business resilience, empower women in their careers
Empowering women at all levels of the organization is essential for diversity and inclusion as businesses consider remote working policies. Musidora Jorgensen of Salesforce shares three important elements for success.
Enterprise hits and misses - marketing forecasts, supply chain chaos and Jon's missing in action...
Jon's escaped our clutches for the week, but the enterprise hits and misses keep on coming...
The hybrid work ultimatum - give workers flexibility, or prepare for a talent exodus
Companies addressing their remote working policies face an ultimatum - change, or lose talent to competitors. Chris Pope of ServiceNow speaks to Chris Herd, FirstBase HQ about reaping the benefits of hybrid working.
An important win for Google Cloud as Workday steps up its multi-cloud strategy
Workday's move to add a second public cloud option for its core enterprise applications is a big win for Google Cloud and its focus on data and ML
RoboRecruiter helps get jabs into arms of Londoners
When London’s COVID-19 vaccination centers needed to staff up at speed, a recruitment chatbot built on top of Twilio’s enterprise communication platform was the best way to accelerate the hiring process
Comparing apples to apps - what a century of farming in America can teach us about the future of tech
The technology industry faces disruption, shortages and rising costs. Raju Vegesna of Zoho looks back at 100 years of American farming history for some answers that can be applied to tech today.
