This week - enterprise LLMs heat up - and I file my first live gen AI use case. Holiday shopping numbers look good so far - at least from the online lens. Vendors file upbeat earnings, and return to office is declared... dead? And yes, the un-predictions are coming.
How can AI make a difference to service agents in the employee experience? Matthias Goehler of Zendesk points to some key examples.
Lloyds Bank’s 2023 Consumer Digital Index reveals that 7.5 million (18%) people do not have the required digital skills for the workplace.
Snack food giant Mondelez International rolled out Workday to 100,000 global employees three years ago - but self-service took longer to get right. Now it's testing generative AI for the next phase.
WIth a CEO transition looming, Workday exits 2023 in good shape and with AI ambitions bedding in.
The generative generation calls for a re-think of traditional tech power structures. But what do we replace them with?
Part 2 of our look at what is emerging out of Iceland’s adoption of clustering tech startups looks at three examples from the more human side of business – personnel management and health care. In the process, it also takes a look at the island’s increasingly positive approach to Diversity, Equity and Inclusion
Away from the headlines about AI safety, here's how Workday is engaging with policymakers to help get regulations in place that will allow enterprises to move forward with the technology.
Want to excel on talent? Then you need to excel on skills. Want AI-powered skills recommendations? You're not doing that at scale without a skills ontology. This type of project used to be out of reach - not anymore. Lisa O'Brien of Unum Insurance shares its Workday Skills Cloud story.
The AI-enabled workplace is coming. Helping customers prepare for this is a challenge that needs to be met.
It’s easier to see women leaders in tech now, but as the numbers grow, so does the need for proper menopause support.
Soon to be sole CEO of Workday, Carl Eschenbach last week set out his priorities for this new chapter in the enterprise technology vendor's story.
Traditional software vendors want to hit up existing customers with 10%-30% ‘up-charges’ for AI-enhanced applications. That surcharge may be justifiable in some situations but buyers should examine each enhanced app and ask if the new cost is commensurate with the new value-added capability. Here’s one example to ponder.
For organizations trying to embed an AI applications strategy, it's essential to keep humans in the loop. Miranda Nash shares Oracle's approach.
At this week's Workday Rising EMEA conference, Workday's Sayan Chakraborty spoke about the remarkable speed at which AI is evolving - and some of the risks, including the potential for 'model collapse'
Summary: HRMS vendor isolved has been on the move. The company has created new applications, added new AI capabilities to many of its products, and experienced a lot of growth the last few years. I had a chance to get an update and here are the highlights.
