Conserving ROI - How to make money out of your digital investments
Paul Smith, President EMEA at ServiceNow, speaks with global law firm Hogan Lovells to understand how organizations should think about ROI, as they take stock of their digital investments during the COVID-19 pandemic.
This week - the retail plot thickens as retailers choose divergent strategies. Collaborative work technology is surging, but are new "hybrid" policies already stale? Your whiffs include my worst workplace nightmare coming true.
How Dame Inga Beale drove digital transformation at the City of London institution.
MPs on the Work and Pensions Committee have raised concerns about the government’s lack of ambition when it comes to planning for the future of work.
In a future of unknowables, digital emergence has barely begun
As life moves beyond the pandemic with increased freedoms and capabilities, Peter Coffee of Salesforce ponders on what the future holds for technology and the supply curve.
A low-code future lies ahead and Salesforce's CTO aims to put the right tools in the right hands to meet it.
We need to eliminate bias from AI before it becomes the next tech bro domain, but how?
How not to workflow it - common mistakes to be aware of
It's easy for the meaning of 'workflow' to become over-hyped. Three workflow experts from ServiceNow share their experiences of how workflows can go wrong, and top tips on getting them right.
Happiness as a corporate value and the pain of purpose - two of the themes to emerge from a rather different tech vendor conference.
Hybrid working is much more than a fusion of working from home with being in the office - it's a whole new, digitally connected future of work
Why happiness is the corporate currency
Happy employees are more loyal, innovative and healthier and those benefits extend to happy customers, says Freshworks' Stacey Epstein.
The secret to getting employee experience right is two-fold - the effective use of employee data to help re-work, rather than replicate, inefficient processes and using ‘consumer-grade’ technology to do so.
The US and the EU are coming together in a new tech accord, but will it really help build the digital society we need? EC Commissioner Margrethe Vestager makes her case.
