Too many companies are trying to force employees back to the ‘old world’ with office work. Some are trying to get it right - American Express being one.
Hiring large numbers of people is always challenging. Doing so in a pandemic is more so and large-scale hiring in remote areas is the worst. Here’s how travel center retailer Pilot Flying J did all of the above this year.
Banking has emerged from the COVID crisis with some credit, argues Suresh Viswanathan, Chief Operating Officer at TSB. ServiceNow is playing its part in making that a reality.
How CDW transformed into a professional services business, with ServiceNow as the platform for change
When it comes to transformation stories, give me something ambitious. That's exactly what I got from CDW's presentation at Now at Work 2021. It's about changing your business to deliver what your customers want - and embracing a platform to drive those changes.
How technology, partnerships and people can help build resilience at work
Collaboration is key to building more resilient workplaces and workforces, says Salesforce's Jose-Luiz Moura.
EVOLVE21 - diversity isn’t about the systems we need to fix, it’s about people
Experts on diversity, equity, inclusion and belonging share advice on creating an inclusive culture that works at a personal level.
conXion 2021 - in the zone with Geoffrey Moore
Building a connected enterprise is crucial, says Geoffrey Moore. Zonal thinking can help organizations put true transformation in place.
The main points from the Spiceworks state of IT survey - along with data from other surveys - bolster a narrative of an IT that is emerging from the pandemic stronger, but very different.
Office redesign is a booming business as employers repurpose their workplaces to cater to the changing demands of a hybrid working world.
Company management is talking much more with its staff, but is the real problem that they are ‘staff’? Would a shift to the gig economy model set the relationship on a more professional footing?
Salesforce's CTO on the future of work, what Salesforce might do differently as a start-up today and what's next for Dreamforce.
Tips from three women leaders who have broken the glass ceiling and still face huge obstacles.
ServiceMax CEO Neil Barua talks about the company's mission, earnings and partners - and why he wants service technicians to get the digital tools they deserve
The future of sales in a post-COVID world - Salesforce Chief Revenue Officer Gavin Patterson has a hybrid vision ahead.
Nearly two years after he joined Salesforce, Gavin Patterson talks exclusively to diginomica about what he's learned as Chief Revenue Officer.
Dreamforce's physical gathering this year may be limited in numbers, but those who are present have had to go through a commendably robust health checking regime that organizers of other large industry gatherings would do well to emulate.
