The issue of AI ethics has sharpened - ideas for governing AI and ethical oversight are gaining a foothold. But will they have any teeth? And what about the possibility that AI can oversee itself?
A provocative series of content marketing presentations has forced me back into content strategy. The only problem: I'm queasy from "content experience" buzzwords. And is context more important than content? What?
Zoho is proving to be a fascinating force in the enterprise software market - but that doesn't come without challenges. Here's what Brian Sommer and I made out of our last intensive round of Zoho interviews and inquiries.
Are Slack, G Suite, Teams and the rest the last word in digital enterprise collaboration or are they just emergency first-aid for the busywork in our lives?
Jarret Pazahanick is often cast as a bad boy for his ongoing criticism of SAP/SuccessFactors. That belies his passion for a topic that stretches over 20 years.
Collaboration vendor Slack adds new features for large organizations and a State of Work Report highlights alignment and enterprise teamwork
Gartner's Hank Barnes regularly shares provocative ideas and research on enterprise buyers. Our first-ever podcast brought the question of how buyers are changing to a head. Here's the highlights.
Fast-growing work management vendor Asana is raising prices as it continues to build out its vision for organizing work across the enterprise
Dame Jayne-Anne Gadhia will head up the UK arm of Salesforce as the Brexit clock counts down...
I went to Zoholics 2019 determined to dig into the secrets behind Zoho University. What I learned qualifies for my next 2019 highlights installment.
Enterprise hits and misses - Equifax and Facebook do the data privacy dance, and AI gets an employee gut check
This week - Equifax and Facebook get a financial reckoning for data privacy - but did consumers get a fair shake? Also: why AI won't succeed without employee buy-in. Hertz and Avis do the transformation face off. And, as always, your whiffs.
2019 highlights - IBVI puts the blind and visually impaired to work, and Oracle Cloud Applications fuels their efforts
Next up in my 2019 highlight series: a talk at Oracle MBX 2019 with one of the most impressive projects I've seen all year. IBVI's mission to employ the visually impaired brings a new angle to cloud ERP.