Future of work

The Great Reckoning - why purpose-driven customers rule the retail world This article is sponsored by:

Prelini Udayan-Chiechi of Zendesk discusses why consumers are choosing businesses that align with their values - and why it's time for companies to add their voices to the societal issues that matter.

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Will your ERP system become the hub for everything? Here's why it matters This article is sponsored by:

IDC predicts that 40% of Global 2000 companies will be using their ERP systems as the data and transactional hub for their industry-based ecosystem by 2023. Jeroen Figee of Unit4 asks, how should organizations negotiate the opportunities and perils on the path ahead?

Flying in a futuristic fiber optic tunnel with a road. Future technologies concept. Business background. Pleasant natural lighting © FlashMovie - Shutterstock

Nasdaq’s board diversity rule is here - but new research shows underperforming firms more likely to oust board members from diverse backgrounds This article is sponsored by:

Nasdaq is requiring that companies listed on the US stock exchange disclose their ethnic and gender makeup. The move comes as new research shows that when times get tough, diversity priorities go out the window.

Diversity And Inclusion. Business Employment Leadership. People Silhouettes © Andrey_Popov - Shutterstock

The race to shape customer engagement in the metaverse This article is sponsored by:

As companies navigate how to interact with customers in a new realm, analysts predict that one industry above all others will be a prominent force in the metaverse - customer support. Matthias Goehler of Zendesk looks at the details.

man holds a screen with an operator's emblem and icons for after-sales services. Customer satisfaction communication channel © U-STUDIOGRAPHY DD59 - Shutterstock

How inflation could present an opportunity for your business This article is sponsored by:

Inflation can be an opportunity to re-evaluate your business processes and equipment. Hervé Duborjal explores how pharmaceutical company Astellas approached this with ServiceNow.

Economic recession, assets bubble and currency inflation concept with manual handpump inflating a balloon with a dollar sign on it isolated on blue background © Victor Moussa - Shutterstock

Enterprise hits and misses - big tech earnings underwhelm, but where do we go from here? Plus: metadata matters, and Meta struggles This article is sponsored by:

Big tech earnings are a mixed bag - what can the numbers tell us about what's next? Meta is a mess, but is this good news for an open Internet? Plus: the future of the office is far from clear. Your whiffs include Facebook choosing AI algorithms over your friends.

CIOs make the case for bespoke, internal tech talent acquisition teams This article is sponsored by:

Internal technology recruiters are becoming a key weapon for CIOs seeking talent as they take back control

Business ship - People all in the same boat working hard and finding the way forward. Manager and employees finance-forward culture teamwork concept © Overearth - Shutterstock

ServiceNow softens short-term guidance due to macro headwinds, but is bullish on future success This article is sponsored by:

ServiceNow CEO Bill McDermott said that the demand environment for software is durable and consistent, but some deal cycles are taking longer in the current macro environment.

An image of ServiceNow CEO Bill McDermott on stage at the Knowledge event in The Hague

Data takes pole position as it powers physical operations This article is sponsored by:

Philip van de Wilt of Samsara explains why traditional industries are at a tipping point as data takes pole position.

Excavation digger tipping point concept © facebookalertsr0 - Pixabay

Data in motion gains momentum as a key driver for growth This article is sponsored by:

Richard Timperlake shares highlights from Confluent's latest research, and explains why real-time data streams give companies a competitive edge.

An image of a swirl of multi-coloured lights moving in motion

Getting equity for Black women in tech - the Sista Circle approach This article is sponsored by:

Give me what you would give yourself or your friend, says Sista Circle Founder Alexandria Butler.

Qualtrics reports revenues up, but an unexpected loss as uncertain macro-economic times kick in This article is sponsored by:

A second quarter loss, but revenues rise sharply as customer demand remains strong.

How "extraordinary" workplaces will win at business This article is sponsored by:

Organizations that don’t pay attention to their people will always face competition from companies with bigger wallets. To attract and retain talent, businesses need something extra. Kirsty Graham of Unit4 has three steps for creating lasting relationships with your people so you can win at talent.

Lego figures in an 'extraordinary workplace' concept © www_slon_pics - Pixabay