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The Great Reckoning - why purpose-driven customers rule the retail world This article is sponsored by: Zendesk logo transparent 250x150px

Prelini Udayan-Chiechi of Zendesk discusses why consumers are choosing businesses that align with their values - and why it's time for companies to add their voices to the societal issues that matter.

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Will your ERP system become the hub for everything? Here's why it matters This article is sponsored by: Unit4 logo with tagline 250x150px

IDC predicts that 40% of Global 2000 companies will be using their ERP systems as the data and transactional hub for their industry-based ecosystem by 2023. Jeroen Figee of Unit4 asks, how should organizations negotiate the opportunities and perils on the path ahead?

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Nasdaq’s board diversity rule is here - but new research shows underperforming firms more likely to oust board members from diverse backgrounds This article is sponsored by:

Nasdaq is requiring that companies listed on the US stock exchange disclose their ethnic and gender makeup. The move comes as new research shows that when times get tough, diversity priorities go out the window.

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The race to shape customer engagement in the metaverse This article is sponsored by: Zendesk logo transparent 250x150px

As companies navigate how to interact with customers in a new realm, analysts predict that one industry above all others will be a prominent force in the metaverse - customer support. Matthias Goehler of Zendesk looks at the details.

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Enterprise hits and misses - big tech earnings underwhelm, but where do we go from here? Plus: metadata matters, and Meta struggles This article is sponsored by:

Big tech earnings are a mixed bag - what can the numbers tell us about what's next? Meta is a mess, but is this good news for an open Internet? Plus: the future of the office is far from clear. Your whiffs include Facebook choosing AI algorithms over your friends.

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ServiceNow softens short-term guidance due to macro headwinds, but is bullish on future success This article is sponsored by:

ServiceNow CEO Bill McDermott said that the demand environment for software is durable and consistent, but some deal cycles are taking longer in the current macro environment.

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How "extraordinary" workplaces will win at business This article is sponsored by: Unit4 logo with tagline 250x150px

Organizations that don’t pay attention to their people will always face competition from companies with bigger wallets. To attract and retain talent, businesses need something extra. Kirsty Graham of Unit4 has three steps for creating lasting relationships with your people so you can win at talent.

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