The secret to getting employee experience right is two-fold - the effective use of employee data to help re-work, rather than replicate, inefficient processes and using ‘consumer-grade’ technology to do so.
The US and the EU are coming together in a new tech accord, but will it really help build the digital society we need? EC Commissioner Margrethe Vestager makes her case.
This week - vendors get called out for sustainability hype, while hybrid event tech gains steam. The return-to-office debate heats up again, thanks to call outs on culture and collaboration. Your whiffs include AI idealism, Amazon's privacy opt-out, and so-called "seamless integration."
Why is culture-building dependent on water coolers? Is the centralized office a failure of imagination, or the key to sparking collaboration amongst Zoom-fatigued workers? Here's a roundup of Big Tech return-to-office news - and my own twist on the future of work.
Salesforce's Industries Summit threw up product strategy pitches and customer use case exemplars.
A report this morning on the BBC has argued that the five day office week will return ‘within two years’. This thinking is lazy at best, embarrassing at worst.
The Vaccine Economy is set to pick up, but organizations need to remember the learnings about the importance of spend management.
Coming out of the pandemic, many companies are looking to expand. But the question is how to do this in a smart way. Here’s a take on the challenges with expanding on payroll, HR, analytics and more.
Workplace from Facebook provides a communication platform for diverse teams working at the English National Opera, which has seen them through lockdowns and keeps them focused on common goals.
CEO Bill McDermott on his plans to triple ServiceNow’s revenue in five years
As ServiceNow’s annual user conference comes to a close, we catch up with CEO Bill McDermott on how and why the Now platform is going enterprise-wide.
Some words of advice for ServiceNow as it targets $15bn - knowledge is power
A huge opportunity lies ahead for ServiceNow as the world of work continues to change rapidly. But it’s not a given and ServiceNow needs to guide its customers thoughtfully.
Workflows are key to future business success – but how do we get there?
Jordi Ferrer, Vice President and General Manager UK&I at ServiceNow, outlines the three key priorities for workflows in the enterprise.
Ceridian Dayforce continues to grow geographically, functionally, organically and inorganically. Its latest deal for Ideal adds some ML chops and cool recruiting functionality to the mix.
This week - return to work? Maybe. Return to normal? No. Retailers are coming to the same realization. Also: edge computing makes hybrid sexy - and changes the data center. Add chip shortages to the list of recovery challenges. As always, your weekly whiffs.
Rachel O’Brien, Chief Technology Transformation Officer, describes how the transformation plans changed and benefited CWT as the pandemic clouded global business travel
The consumer has changed. Retailers have responded by upping their omni-channel game. But to succeed in the next retail economy, that's not enough. Here's six retail lessons from Wipro's Srini Rajamani, distilled from project engagements.
