Davos 2022 - the future of work is hybrid, but what does that mean in practice? This article is sponsored by:
If the future of work is to be hybrid, there needs to be some thought given now to what that means in practice.
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Connected Fitness - the wheels are coming off the Peloton bike as underlying tech issues come to the fore This article is sponsored by:
Peloton was 'made' by the COVID crisis, but the Vaccine Economy has seen a shift in its fortunes, not helped by some seemingly crucial underlying tech issues.
CRM is about more than management - it’s conversations
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Another term has hit the CX landscape. But conversational CRM is far more than a buzzword. Mike Gozzo of Zendesk shows why it’s a series of concrete innovations that change how we think about sales and service, and how we measure success.
The supply chain renaissance - Kinaxis CEO John Sicard's prescription for transformation This article is sponsored by:
There's a perfect storm out there and Chief Supply Chain Officers are facing up to some big challenges.
What I’d say to me back then - Rachel Obstler, EVP of Product at Heap, on why it pays to be picky This article is sponsored by:
Heap has a good record on diversity, but the work goes on, says EVP of Product, Rachel Obstler.
Digital transformation projects are not enough - we need continuous transformation
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Brad Revell of Infor looks at why digital transformation is no longer fit for purpose as a concept, and highlights the importance of fostering a culture of continuous transformation in order to drive future performance and prosperity.
Google's cloud performance impresses, even as Alphabet disappoints This article is sponsored by:
Google's cloud arm continues to grow.
Enterprise hits and misses - employee experience deteriorates, cloud gets an on-prem wake-up call, and event planners get called out This article is sponsored by:
This week - employee experience takes a big return-to-office hit, but what's next? Cloud adoption may be surging, but on-premises systems still have traction. Atlassian's outage yields lessons, and event planners get a hybrid event challenge. As always, your whiffs.
It’s no longer profit or planet - with the right technology business leaders can prioritize both
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Juergen Lindner of Oracle explores how technology can help companies meet growing consumer demand for ESG accountability.
Uncertain times fuel the need for Experience Management - Qualtrics CEO Zig Serafin on bringing more certainty to customer and employee experience This article is sponsored by:
Strong revenue growth from Qualtrics to kick off its 2022 fiscal year.
Enterprise hits and misses - HR executives get a reality check, software buyers look for breakthrough ideas, and AI lessons get applied This article is sponsored by:
This week - the talent gap widens, but have executives learned their pandemic lessons? AI advancements keep us on our toes, but how to apply them? Software buyers need breakthrough ideas, and Twitter blurs the news cycle.
Can employee experience move from buzzword to organizational reality? Oracle's Steve Miranda on why Oracle ME, and why now This article is sponsored by:
"Employee experience" is high on the enterprise buzzword list. But can HR teams change the employee experience - while adapting to the unprecedented? Oracle's Steve Miranda took me inside the Oracle ME platform announcements, and we hashed out an EX debate.
Beyond the headlines - HR & executive realities in practice today This article is sponsored by:
The Great Resignation may be a result, not the cause, of employment woes in effect today. It’s time to parse the reality of what’s going on in business and add a dose of realism. It’s also time to see what HR & top executives should really be doing at this time.
Why every company should be thinking about employee mental health
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Fidelma Butler of Zendesk shares some in-house examples to develop a inclusive, supportive, and productive company culture for employee mental health, and some important questions employers should be asking.
