I'd had plenty of satirical fun at AI's expense. But AI has also changed my content workflow. Here's how an AI service can become an AI platform, overcome glitches, and achieve a different level of user loyalty.
Sustainability isn’t a ‘nice to have’ anymore - and digitisation plays a vital role
Matt Taylor, Global VP for GTM Operations at ServiceNow, explains how digitisation plays a vital role in creating a sustainable business. And a sustainable business is a valuable business.
Vitamin Shoppe has adapted to operating in the COVID-19 crisis, with an emphasis on employee communication in a world of remote working.
Can we truly unshackle ourselves from the past to envision a bright, new future? I think it's eminently doable.
What would a terrific hybrid virtual event look like? Is it viable to combine virtual and on-the-ground events? Here's nine tactics that could spark hybrid events - and some thoughts on how events may evolve this year.
It’s a new year and 2021 looks set to be filled with even more uncertainty, thanks to the disruption caused by the COVID-19 pandemic. Digital leaders need to focus.
There’s an inextricable link between company culture and successful digital transformation
Matt Taylor, Global VP for GTM Operations at ServiceNow, explains how companies will excel in 2021 if they understand that you can’t have digital success without thinking about company culture too.
The omni-channel balance was never more important in retail circles than in 2020 - and the challenges that raises will carry on into 2021...
Top 6 smart manufacturing tech trends that are here to stay in 2021
This year manufacturers were forced to change the way they use technology - and there was no looking back. Plex System's Jerry Foster shares six trends in manufacturing tech to look for in 2021
The year in which robots were still on the rise, but the mainstream media revolution never arrived...but there's always 2021.
Five critical imperatives for HR leaders in 2021
As companies recover from the global pandemic and experience a continued fight for social equity, Workday's Greg Pryor identifies five business and talent imperatives for human resources for 2021
Vaccines are finally here and now the challenge is to make sure that everyone can get access to them. In this, reliable data insights will be essential.
We are at a fateful Internet crossroads. Ahead, massive web sites dictate our consumption via unregulated algorithms. By contrast, we have the persistent but elusive vision of the open web. After Web Summit 2020, Drupal and Acquia founder Dries Buytaert aired it out.
The annual State of Salesforce report provides a helpful snapshot into how Salesforce customers are using the platform - identifying both the challenges and the opportunities.
Pizzas, symphonies and happy customers - ENGIE Belgium's CIO outlines the utility's transformation journey with Salesforce.
Office workers may have been obliged to work from home with the coming of the first pandemic lockdown, but many took to it readily, and many companies realised it had many advantages without causing their world to cave in. The trickier problem will come when the same idea is applied to manufacturing tasks.
