This week - enterprise LLMs heat up - and I file my first live gen AI use case. Holiday shopping numbers look good so far - at least from the online lens. Vendors file upbeat earnings, and return to office is declared... dead? And yes, the un-predictions are coming.
Lloyds Bank’s 2023 Consumer Digital Index reveals that 7.5 million (18%) people do not have the required digital skills for the workplace.
The generative generation calls for a re-think of traditional tech power structures. But what do we replace them with?
Want to excel on talent? Then you need to excel on skills. Want AI-powered skills recommendations? You're not doing that at scale without a skills ontology. This type of project used to be out of reach - not anymore. Lisa O'Brien of Unum Insurance shares its Workday Skills Cloud story.
For organizations trying to embed an AI applications strategy, it's essential to keep humans in the loop. Miranda Nash shares Oracle's approach.
Constellation's Connected Enterprise event was bursting with AI debates. A shakeup in the event format surfaced divergent views - and brought an essential discussion to the forefront. Here's my boil down of the enterprise AI implications.
This week - AWS and Google Cloud earnings point to macro-economic turbulence - but can AI spending create a glass-half-full scenario? The future of work is hybrid, but real estate footprints aren't. AI pioneers issue an "urgent" call for regulations with the UK AI Safety Summit on deck. As always, your whiffs.
Not all AI solutions are created equal when it comes to meeting customer service needs. Zendesk's Andrew Lawson reflects on examples of personalized AI that can help businesses grow.
This week - AI is changing work, but are we headed to a no-collar work future? And: do we need an AI Bill of Materials? HR Tech week is over - time to review. AI disrupts outsourcing firms - or vice versa? Bonus: I blow gaskets on AI co-pilots, and blockchain-gone-awry.
Dr Benjamin Granger, Qualtrics Chief Workplace Psychologist, explains the reciprocal relationship between employees and customers
Avanade predicts a wholesale transformation of business in three years. But is it more techno-evangelism, or is there a basis in fact?
This week - ESG use cases push boundaries, while next-gen ESG vendors make their case. Generative AI keeps the spotlight, but questions about ROI and pricing loom. The fall event season remains in high gear. And: one firm makes the hits and the whiffs in the same week.
As the skills for visual communication become a pre-requisite for professionals, Canva launches a new suite of AI-powered products for DIY visual communications.
This week - generative AI's impact leads to industry assessments. Next up: insurance. Fall event season is (still) in high gear - roundups of our Workday and Confluent user event coverage are still piping hot. Disengaged and disruptive employees hurt companies, but how did we get here? Plus: AI whiffs.
A team-up of industry and unions is urging government action on AI.
LLMs are bringing AI to the mainstream, but how do companies bring contextualized and current data to their LLMs? Shaun Clowes of Confluent explores how data streaming platforms can help.
