Nasdaq is requiring that companies listed on the US stock exchange disclose their ethnic and gender makeup. The move comes as new research shows that when times get tough, diversity priorities go out the window.
As companies navigate how to interact with customers in a new realm, analysts predict that one industry above all others will be a prominent force in the metaverse - customer support. Matthias Goehler of Zendesk looks at the details.
Inflation can be an opportunity to re-evaluate your business processes and equipment. Hervé Duborjal explores how pharmaceutical company Astellas approached this with ServiceNow.
Big tech earnings are a mixed bag - what can the numbers tell us about what's next? Meta is a mess, but is this good news for an open Internet? Plus: the future of the office is far from clear. Your whiffs include Facebook choosing AI algorithms over your friends.
Internal technology recruiters are becoming a key weapon for CIOs seeking talent as they take back control
ServiceNow CEO Bill McDermott said that the demand environment for software is durable and consistent, but some deal cycles are taking longer in the current macro environment.
Philip van de Wilt of Samsara explains why traditional industries are at a tipping point as data takes pole position.
Richard Timperlake shares highlights from Confluent's latest research, and explains why real-time data streams give companies a competitive edge.
Give me what you would give yourself or your friend, says Sista Circle Founder Alexandria Butler.
A second quarter loss, but revenues rise sharply as customer demand remains strong.
Organizations that don’t pay attention to their people will always face competition from companies with bigger wallets. To attract and retain talent, businesses need something extra. Kirsty Graham of Unit4 has three steps for creating lasting relationships with your people so you can win at talent.
Zoho's Raju Vegesna explains the principles behind localism, and why it's essential to find the right fit for a spoke office - from recruitment to operations.
This week - the future of work debate polarizes around digital nomads, and return-to-office die hards. The tech and practice of customer success comes into focus. Web 3.0 is deconstructed, and tech marketing speak gets mocked. As always, your whiffs.
‘Anywhere workers’ have emerged as a new kind of digital nomad category. But while many employees are keen to give this kind of lifestyle choice a go, employers really do need to weigh up the risks.
I've had a chip on my shoulder about Web 3.0 for a while. Now the creator economy hype has reached a fever pitch - and it's time to air it out. Also: when it comes to NFTs and creative talent, should the enterprise care?
ServiceNow CFO Gina Mastantuono says that companies that aren’t investing in environmental, social and governance strategies will struggle to see growth in the future.
