This week - return to work? Maybe. Return to normal? No. Retailers are coming to the same realization. Also: edge computing makes hybrid sexy - and changes the data center. Add chip shortages to the list of recovery challenges. As always, your weekly whiffs.
Rachel O’Brien, Chief Technology Transformation Officer, describes how the transformation plans changed and benefited CWT as the pandemic clouded global business travel
The consumer has changed. Retailers have responded by upping their omni-channel game. But to succeed in the next retail economy, that's not enough. Here's six retail lessons from Wipro's Srini Rajamani, distilled from project engagements.
The new Roaring Twenties of the Vaccine Economy won't just see everything fall back into pre-COVID place, but nor will everything change. Managing shifting experiences will become a Holy Grail across industries if new research from the Qualtrics XM Institute is to be believed.
Why you need scenario planning - the new imperative for business
Companies had to move away from the rigid old-school planning models during the pandemic, but how do you plan for the 'what if' scenarios? Sage's Laura Wiler shares practical examples for Sage Intacct.
This week - return-to-office advocates express optimism about urban commutes, but there are other work models to consider. Experian's API gets exposed, while concerns over third party apps linger. Your whiffs include an episode of PR copywriting exuberance.
The concept of mindfulness has been around in corporate life for over a decade now. But could it be prove to be the answer in helping to smooth employees’ transition back to work post-lockdown?
Sainsbury's plunged to a heavy loss this week, but the foundations of a strong omni-channel future look to be in place.
The global economy is opening up again as vaccine programs take effect, but organizations need to face up to the workflow challenges ahead in the new Vaccine Economy ahead.
The City of London is known for its skyscrapers and is a trading hub of the capital. But what will its future look like in a world that’s shifting to distributed work?
As the world begins to re-open, businesses must build on customer service successes - or fall behind
The emphasis on stellar customer service won’t just go away; rather, with society re-opening, market demand for customer support will remain as strong as ever, says Salesforce's Dana Chery.
We take a look at how the future workplace is taking shape, how companies are thinking about managing employees and what challenges remain.
Becoming an inclusive leader rests on a number of leadership traits and qualities. It also requires commitment, which needs to manifest itself as concrete goals and targets.
Don't waste a crisis! As COVID struck, Channel 4's digital focus accelerated to great success, says the broadcaster's CEO Alex Mahon.
The London Tech Manifesto recognizes many of the challenges facing the UK at the moment - COVID-19 and Brexit being front and centre.
The Future of Retail in the Vaccine Economy hasn't been determined yet, but if physical stores want to play a part in an omni-channel world, we need to talk...
