'Good citizen' Uber wants a regulatory Better Deal in Europe - but a better deal for who?
We must all work together to build A Better Deal, says Uber CEO Dara Khosrowshahi, but will Europe be as willing to listen as Californian voters were?
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Zoom ends the year of COVID-driven success on a high, but can growth rates hold up in the Vaccine Economy?
The least unexpected set of quarterly success numbers in the current financial reporting period, but can Zoom's growth be sustained as workplaces re-open?
'I need to be more agile, more flexible. I need to get to the cloud’ - Workday co-CEO Aneel Bhusri on the post-pandemic CFO imperative
The need for a modernized finance system at the heart of any organization has never been more obvious, says Bhusri.
Sales and learning readiness - a continuous perspective from Allego
Sales, Marketing and continuous learning - an Allego CRO perspective.
Outcomes are the next evolution of Customer Experience
Outcomes are the new customer experience, say Salesforce's Matthew Sweezey and Karen Mangia.
Enterprise hits and misses - remote work versus HR compliance, humans versus service bots, and the U.S. 5G charade
This week - the future of work-from-anywhere faces off against HR compliance and worker surveillance. Will (human) customer service reps make a comeback? And: a founding member of the diginomica team says "So long." Your whiffs include the 5G charade, and some very smart badgers.
COVID-powered digitisation has resulted in new focus on employee wellbeing, but take nothing for granted
Rapid digital transformation during the pandemic has upped productivity levels, but created important lessons for business leaders and CIOs.
The Future of Work – activity, not place, is the new normal and that has implications for all
If digital nomads are the ‘new normal’, planning for the human aspects is going to need a more complex and diverse set of skills.
Salesforce passes the $20 billion milestone; onwards to $50 billion with a new business operating model in play
Salesforce comfortably crashed through its long-standing revenue target. The next step is faster growth powered by a work from anywhere model, according to CEO Marc Benioff and team.
Assistive technology at work - Bosma eyes up job opportunities for the blind and visually-impaired
Assistive technology is creating a level playing field in manufacturer Bosma’s warehouse and empowering another demographic in the workforce.
Workday co-CEOs predict ‘re-acceleration’ in moving finance to the cloud and greater C-suite focus on employee engagement in the Vaccine Economy
Workday's co-CEOs Chano Fernandez and Aneel Bhusri look to the future after a solid set of full year numbers.
Digital banking - NatWest and HSBC bank on automation and analytics to capitalise on the customer shift online
NatWest and HSBC are shoring up their digital assets to support growth and changing customer behaviors as well as fending off the threat of new challenger banks.
Black History Month - quotas are pointless if you have a ‘leaky bucket’, says Workday’s Chief Diversity Officer
Staff need to feel as though they belong, says Workday Chief Diversity Officer Carin Taylor as Black History Month draws to a close.
Stand-by for a low-tech Baby Boom in the Vaccine Economy as customers look for human contact
The switch to automation may swing back the other way for some organizations in the post-pandemic world of work.
