The use of OutSystems’ low code platform is opening up much faster app development and improved CX at Yorkshire Building Society.
The iconic Swedish bedmaker has been on a retail transformation journey with Apple and Salesforce that's slashed process time for key customer-centric actions.
MicroStrategy's moves with Bitcoin - part of a wider trend emerging?
Developing front-end, user-facing applications is one thing; making sure the resilience of the established back office services keeps up is another matter.
It’s almost two years since the banking giant deployed a Global Social Network Analytics (GSNA) platform to better inform financial crime investigations
Q4 revenues beat some expectations, but fell compared to last year. However, Bank of America has a positive digital outlook.
TSB has brought systems management back in-house, away from parent company Sabadell. ServiceNow is playing a key role in supporting the ownership of the bank’s IT.
A trusted global identity is on the horizon. This is the story of Santander's involvement in that project and what it means for everyone.
Modernizing a tax-season fixture - Intuit migrates TurboTax to Kubernetes and lives to tell the tale
Intuit's experience migrating TurboTax and related services to Kubernetes in time for the 2020 tax season makes for an excellent use study in cloud infrastructure engineering.
Salesforce data finds new tech becomes top priority for financial services sector as COVID drives consumer behavior shift
The shift to digital and online in the financial services industry is being driven by consumer antipathy to handling money.
Bank of America needed new insights into customers requesting mortgage holidays during the height of the COVID-19 crisis. It used Tableau to present the data.
Aiaz Kazi has a long history in the enterprise technology industry. His current challenge is scaling open banking platforms at Santander.
The Nottingham Building Society is working with Salesforce to rethink its processes in the Financial Services Cloud to create an immersive member experience.