As one of the largest financial institutions in the States, US Bank needed to rethink its backend architecture to focus on data driven service.
A strong year end for Salesforce, but Wall Street was spooked by outlook.
The financial services organisations were speaking at a Fractal Analytics event in London, where they both spoke about the importance of getting the business on-side when focusing on AI outcomes.
Few businesses stand to gain as much from digital transformation as insurance companies, but few businesses encounter as many challenges when they try to implement it.
Customer service agents at the challenger bank can receive incoming queries in a range of languages and respond in kind, thanks to a translation-as-a-service platform playing piggy-in-the-middle.
Emerging technology is at the heart of the financial data company’s ongoing transformation efforts, says CTO Shawn Edwards.
Challenger banks will see a windfall from failure by incumbents. Here's how it's happening.
Another strong quarter for Workday in a 'new normal' of political volatility.
Cloud transformation is giving Swedish bank SBAB a fighting chance against larger rivals.
How collaboration platform Slack supports the entire business in cross-functional. frictionless teamwork at fast-growing digital bank Monzo