Payments processing got a new twist with Square Cash and $Cashtags This article is sponsored by:
Square Cash and $Cashtags offer a fresh way for payments to be processed. Is this the start of a fresh wave of payments innovation?
Financial services and fintech
Metro - building a bank on decent CRM (for once) This article is sponsored by:
Metro Bank is a digitally-enabled challenger brand in financial services, but one built on a CRM success factor that's escaped its bigger rivals - it's OK to treat your customers as human beings rather than accounts.
A look at global insurance provider JLT's cloud business case to get senior exec buy-in This article is sponsored by:
John Mayall, JLT's chief architect, explains at Cloud Expo Europe how cloud is changing the organisation and how he is getting management on-board.
UK banking - who's screwed and who's screwing the customer? This article is sponsored by:
UK banking is in a fug. Research suggests deep satisfaction but some unlikely competitors are doing well. How?
Standard Chartered and the human cost of digital survival This article is sponsored by:
Standard Chartered is the latest 'legacy' bank to slash thousands of jobs as it plays digital catch-up.
UK customers outraged as Natwest and Sainsbury's Bank suffer outage This article is sponsored by:
Outages at both NatWest and Sainsbury couldn't come at a worse time as competition heats up from new entrants as customers demand better services.
New-fashioned banking - just as bad as the old kind! This article is sponsored by:
New-fashioned banking means old-fashioned CRM faux-pas from all sides with M&S Bank.
Out of Africa - the transformative power of mobile This article is sponsored by:
The innovative ways that Africa is using mobile technology in areas such as m-payment is already far ahead of the US and Europe and are set to explode over the next 18 months.
Show me the money!
This article is sponsored by:
Everyone in business today wants to know exactly where the money is. Infor's Suzanne Wilt discusses Manulife Financial's quest for a unified global view of finance
Banking innovation investments not helped by culture and processes This article is sponsored by:
A new report released by the French retail banking association and Infosys has found that whilst innovation strategies are in place, banks still struggle to fully support them.
Lloyds Bank plans £1 billion spend to secure a digital future This article is sponsored by:
Lloyds Banking Group has announced a bold strategy to become a digital bank within 3 years. Is this feasible and is it what the customers really want?
UK banks pass financial stress tests – but what about digital stress ? This article is sponsored by:
The latest European Banking Authority stress tests suggest that UK banks could withstand another financial crisis – but the digital crisis is also increasingly pressing.
SmartStream smartens up its global HR This article is sponsored by:
SmartStream is typical of many companies that have expanded globally – it lacked a central, consistent view of business across the globe.
