Financial sector must overcome institutional inertia to keep up with digital first banks
David Irvine, Senior Director, Finance, ServiceNow, discusses how traditional banks and financial services organisations need to keep pace with new digital challengers by connecting their digital platforms with their legacy back-end.
Josh Bottomley, HSBC’s Global Head of Digital, speaks to diginomica about how the bank is shifting its digital focus towards rethinking the back-end.
Alarm bells are going off in Washington and Brussels over the social media giant’s digital currency plans. The bottom line - can Facebook be trusted in a trustless world?
Phonograph and blockchain - in search of the perfect record
From phonograph to blockchain - there's a path there, says Salesforce's Peter Coffee.
Chris Evans, Platform Lead at Monzo, explains how the digital bank uses PagerDuty to schedule its engineers in response to an incident. He also explains the bank’s ethos to tech deployment.
HSBC is coming to the end of an award-winning, 'largest in history' global HR transformation project involving 275,000 people worldwide on SAP SuccessFactors HCM and payroll
A bumpy Q1 for Zuora as growing pains kicked in. But CEO Tien Tzuo remains upbeat for the long term Subscription Economy revolution.
HSBC Origination’s CTO and Global Head of Product adopt tech methods and re-invent the digital journey
As one of the largest financial institutions in the States, US Bank needed to rethink its backend architecture to focus on data driven service.
As a global financial institution that is over 100 years old, it’s not surprising HSBC has a whole host of legacy. However, it is reducing friction with Adobe Experience Manager and Adobe Sign.
Embedding of speech analytics into the contact centre process at the UK’s largest share registration specialist is starting to deliver real returns.
Admit that it's not magic
Coffee's Caution to vendors - Since you know that what you’re selling isn’t magic, admit it—and give your customers what they need to deal with the difference.
A strong year end for Salesforce, but Wall Street was spooked by outlook.
The financial services organisations were speaking at a Fractal Analytics event in London, where they both spoke about the importance of getting the business on-side when focusing on AI outcomes.
Few businesses stand to gain as much from digital transformation as insurance companies, but few businesses encounter as many challenges when they try to implement it.
From assaults on our privacy to a man’s right to wear a Man Bun, Brian canvassed the world of tech this month.