Atom Bank - using Google Cloud to create the bank of the future
How mobile-only bank Atom is using Google Cloud to support its roll out of new services for customers.
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Thinking about the impact of digital on the ‘bowels’ of HSBC bank
Josh Bottomley, HSBC’s Global Head of Digital, speaks to diginomica about how the bank is shifting its digital focus towards rethinking the back-end.
Facebook Libra: Great Message, Wrong Messenger
Alarm bells are going off in Washington and Brussels over the social media giant’s digital currency plans. The bottom line - can Facebook be trusted in a trustless world?
Phonograph and blockchain - in search of the perfect record
From phonograph to blockchain - there's a path there, says Salesforce's Peter Coffee.
An inside look at how Monzo handles critical incidents and stays online
Chris Evans, Platform Lead at Monzo, explains how the digital bank uses PagerDuty to schedule its engineers in response to an incident. He also explains the bank’s ethos to tech deployment.
SuccessConnect EMEA - 'Largest in history' HR transformation at HSBC
HSBC is coming to the end of an award-winning, 'largest in history' global HR transformation project involving 275,000 people worldwide on SAP SuccessFactors HCM and payroll
Zuora needs less brute force and evangelism and more focus when it comes to sales as execution headwinds kick in
A bumpy Q1 for Zuora as growing pains kicked in. But CEO Tien Tzuo remains upbeat for the long term Subscription Economy revolution.
Inside HSBC’s digital hub with CTO Jack Bennie
HSBC Origination’s CTO and Global Head of Product adopt tech methods and re-invent the digital journey
US Bank is using DataStax Enterprise to overcome legacy and become customer focused
As one of the largest financial institutions in the States, US Bank needed to rethink its backend architecture to focus on data driven service.
HSBC reduces friction and boosts revenue by going paperless with Adobe
As a global financial institution that is over 100 years old, it’s not surprising HSBC has a whole host of legacy. However, it is reducing friction with Adobe Experience Manager and Adobe Sign.
Equiniti - exposing the unknown unknowns that cause customers problems
Embedding of speech analytics into the contact centre process at the UK’s largest share registration specialist is starting to deliver real returns.
Admit that it's not magic
Coffee's Caution to vendors - Since you know that what you’re selling isn’t magic, admit it—and give your customers what they need to deal with the difference.
Salesforce sets target of $28 billion revenue by 2023 as economic confidence holds
A strong year end for Salesforce, but Wall Street was spooked by outlook.
Lloyds Banking Group and M&G Prudential share learnings on AI in financial services
The financial services organisations were speaking at a Fractal Analytics event in London, where they both spoke about the importance of getting the business on-side when focusing on AI outcomes.