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SAPPHIRENow 2019 - Coke’s secret IT formula revealed - ditch waterfall for DevOps This article is sponsored by:

Doing DevOps at scale is not something we often hear about at Sapphire Now. But Coke One North America (CONA) Services came to the show with a post-Waterfall story - and six lessons to learn from.

coke and devops
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SAPPHIRENow 2019 - COO Klein's dogfood message This article is sponsored by:

During the investor panel session, COO Christian Klein explained how SAP plans to improve margins and growth from its own technical work. His presentation contains vitally important customer messages.

Christian Klein SAP
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SAPPHIRENow 2019 - US Sugar brings mobile SAP access to the sugar cane fields This article is sponsored by:

Putting SAP mobile access in the hands of field workers at US Sugar has meant equipment issues get resolved faster, with bottom-line impact

US Sugar cane field in Florida
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SAPPHIRENow 2019 - MOD Pizza goes the early adopter route with S/4HANA Cloud and SuccessFactors together This article is sponsored by:

At this year's Sapphire Now, SAP doubled down on their S/4HANA and SuccessFactors integration plans. I got a hands-on view from ASUG Board Member Tara Gambill of MOD Pizza, one of the earliest adopters of the S/4HANA cloud and SuccessFactors combo.

mod-pizza-tara-gambill
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SAPPHIRENow 2019 - Gender bias debate tackles some of the thornier problems in battle of the sexes This article is sponsored by:

A Day One highlight of SAPPHIRENow was a lively panel on diversity in the workplace. Their focus? how to address gender bias by bringing men and women together.

sap diversity bias panel
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SAPPHIRENow 2019 - How BMW manages the customer's dealer experience This article is sponsored by:

BMW has seen a big improvement in customer satisfaction by using Qualtrics to enable a more responsive customer experience - but will it save the industry?

BMW 4Series Convertible
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SAPPHIRENow 2019 - ASUG board member Ron Gilson on SAP's indirect access news, S/4HANA and more This article is sponsored by:

After the SAPPHIRENow day one keynote, I got perspective on SAP's licensing news from ASUG Board Member Ron Gilson. He also shared hard-won insights on S/4HANA migrations.

ron gilson asug
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SAPPHIRENow 2019 - SAP commits to integration in a keynote focused on strong customer stories This article is sponsored by:

SAPPHIRENow 2019 is now underway. This was our first chance to see the refreshed executive team in action. It was a workmanlike performance

Bill McDermott, CEO SAP and Tim Cook, CEO Apple
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SAPPHIRENow 2019 - SAP wants to change the partner experience This article is sponsored by:

With experience management in focus at this year's Sapphire, SAP outlines how it aims to change the partner experience

SAP Partner Summit 2019 keynote Adaire Fox-Martin 500px
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What SAP needs to accomplish at SAPPHIRENow 2019 and beyond - SAP community leaders air it out This article is sponsored by:

On the eve of a critically important SAPPHIRENow event, I asked some of SAP's most respected - and opinionated - community leaders to give their views on what SAP needs to accomplish this week, and beyond. The role of ASUG is also addressed.

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SAP finally bows to user pressure on indirect access - sort of, but not quite This article is sponsored by:

It's taken years of fighting but SAP has finally given into user group pressure on the thorny topic of indirect access. But it's not pleasing everyone.

bill mcdermott via CNBC
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SAP earnings Q1 2019 - accounting for Qualtrics and restructuring, as an activist investor takes a stake This article is sponsored by:

SAP's Q1 2019 earnings report was packed with upbeat numbers, but some loaded news came with it, including the separate announcement of an activist investor, and a continued "operational overhaul." Here's my pre-Sapphire Now review.

McDermott Mucic
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