Enterprise hits and misses - Workday and SAP acquire, Redditors shake up the Wall Street status quo

Profile picture for user jreed By Jon Reed February 1, 2021
This week - Workday acquires for employee engagement; SAP acquires for process mining (and RISE). Consumer tech intrudes on our enterprise headlines, with GameStop trading disrupting the status quo, and Apple and Facebook disrupting each other over ad tech. As always, your whiffs.

King Checkmate

Lead story - AI fights crime and DevOps fuels transformation - financial services use cases in focus

MyPOV: Each week, diginomica adds a slew of use cases to our customer use case library. A couple standouts cropped up this week, starting with Gary's piece on HSBC - using AI to join the financial crime 'dots' . As I see it, this is one of a handful of areas where AI's strengths line up well with the use case in question. Gary writes: 

There is also very much a real-time element, as the system also automatically screens all trade finance transactions against 50 different scenarios to try and find any signs of potential money laundering activity, such as hidden connections between actors and suspicious payment patterns.

DevOps takes center stage in Martin's transformation use case, Eating an elephant - Nedbank’s digital transformation, built around DevOps and mainframe resilience. Keys to success? Martin finds two: executive buy-in, and the proverbial low-hanging fruit:

From the beginning there was an understanding that this would be no 'nice to have' side project, but rather an integral part of an across-the-board commitment to the application of DevOps, 'soup-to-nuts'. Moodley acknowledges that they had the key advantage of full senior executive support for this new way of working, but despite that up-front commitment, the plan at that point was still  to "eat the elephant, one bite at a time", starting with low-hanging fruit projects - the new internet applications, the web front ends for mobile application, and the customer facing access points.

DevOps - high on buzzword sex appeal. But does it translate to results? Martin was able to pull out some quantified aspects, such as the administrative time taken for an IP change management process, reduced by 95%. Notching wins along the way - that's the only type of transformation that works in 2021.

Diginomica picks - my top stories on diginomica this week

Vendor analysis, diginomica style. Here's my three top choices from our vendor coverage:

A few more vendor picks from the earnings binge - without the quips.

Jon's grab bag - Derek reached a breaking point with pandemic tech overdose - in a good way. The result? It’s 2021 and we need to realise technology is not the answer. ("I don't want to hear 'we are going to be a $Xbillion company in 2025'. I want to hear 'we will create inclusive products that support our users' needs.")

These days, Friday usually means Stuart will unveil another editorial gift basket for Facebook - vinegar is typically included (Friday Rant - care in the community, the Mark Zuckerberg approach). Finally, Neil evaluates a new robotics framework in Robot empowerment - a viable alternative to Asimov's three laws of robotics? Much respect to Asimov, but we have lots of robots about these days, and they're kind of dumb, even if I do prefer them to most humans they are actually having a wee bit of trouble understanding concepts like "human" and "harm"... Neil's on the case.

Best of the enterprise web

Waiter suggesting a bottle of wine to a customer

My top seven picks

Overworked businessman


I hail from Oklahoma, so I get to say things like "Only in Oklahoma." As in: Oklahoma lawmaker proposes a bill that calls for creation of a Bigfoot hunting season. By sheer coincidence, I watched the gloriously wretched "Cry Wilderness" this weekend (the Mystery Science Theater satirical version, which is a hoot, and free on Netflix). If you'd like a moralizing and patronizing Bigfoot story for the whole family, look no further...

When we tally up the winners from the Reddit-GameStop saga, let's count the non-profit Robin Hood society amongst them:

I have to admit: I've seen some pretty nifty AI use cases this week. However, this was not amongst them:

More AI workplace surveillance tech run amok, this one with a handy survey twist:

And with that, we're done here. See you next time...

If you find an #ensw piece that qualifies for hits and misses - in a good or bad way - let me know in the comments as Clive (almost) always does. Most Enterprise hits and misses articles are selected from my curated @jonerpnewsfeed. 'myPOV' is borrowed with reluctant permission from the ubiquitous Ray Wang.