MyPOV: In the Vaccine Economy, the Vaccine Passport looms. But how will that work? What kind of tech is in play? Will there be a shred of privacy left to hold onto? In part one of his two-part series, Stuart points out the strange political bedfellows these kinds of programs generate:
It's an equal opportunities controversy and one that the IT sector finds itself at the heart of, both as putative user and provider of the underlying technology to enable such passport schemes in practice.
Tech companies got laurels for COVID testing; this will be many degrees tougher.
The industry has been (rightly) proud of its efforts to support COVID counter-measures, such as track-and-trace, and latterly technologies and practices to support a safe return to the workplace. But this is different.
Will vaccines be required for domestic travel? For international? For employment? Problematic questions. As Stuart explains in part two (No jab, no job? Injecting ethical considerations into Vaccine Passport tech (2/2), this puts tech companies, from IBM to Salesforce, in a thorny ethical spot - with complex design considerations to ensure fair outcomes. And yet, we are already rolling downhill. Stuart:
I suspect such passports will become a norm in the Vaccine Economy - today British Airways and Virgin Atlantic both announced they're trialling their own health credentials apps - and I'd rather this was delivered to a unified, international standard.
Sadly, history suggests that's going to be easier said than done. That being so, it's crucial that every initiative of this form is put firmly under the ethical microscope.
Stuart says we shouldn't approach this as "war time" conditions, taking ethical shortcuts for crisis purposes. Yep - whatever gets rolled out should work for the long haul. Though hopefully the long haul isn't as long as it appears at times.
Diginomica picks - my top stories on diginomica this week
- Companies are overestimating how responsible they’re being with AI - Derek bears down on a Boston Consulting Group survey, which found, to no one's surprise, that companies think they are delivering more responsible/mature AI solutions than they actually are. The most useful part of the BCG study? A proposed framework for a better approach.
- How NGOs are using simple tech to feed the hungry in the midst of COVID-19 - The pandemic has widened an already-brutal poverty and hunger gap. But as Cath reports, these NGOs are doing something about it - and the tech isn't fancy. This lesson resonates: "As to what the secret to success was in responding so rapidly to the situation, Jeyachandran believes it was about keeping things simple rather than over-engineering them."
- Champagne for lululemon! Athleisure wear retailer reaps the omni-channel benefits of a locked down customer base - Stuart updates on a firm that has come to the rescue of "locked-down gym bunnies under effective house arrest," with athleisure stylings for the pandemic life, e-commerce-powered of course.
Vendor analysis, diginomica style. Here's my three top choices from our vendor coverage:
- Domopalooza 2021- the curious case of democratizing data for business benefit - Domo did better than most on virtual events last spring - and now it's back at it. Stuart's take on this customer panel? "A valuable set of perspectives on the power of democratizing data and making analytics no longer the provenance of dedicated specialists, but an enabler of more informed and productive business decisions throughout an organization." Also see: Stuart's Domopalooza 2021 - the analytics takeaway from Yum! Brands, the fast food firm that's also a digital company.
- Co-CEO Chano Fernandez on what's next for Workday - Phil's exclusive with Fernandez checks in six months after taking the co-CEO mantle, with a host of topics including workplace safety, employee experience and the (increasing) role of AI in finance.
- Intel's Pat Gelsinger - chips with everything, but on an expanded menu - Martin on Intel's major,
please don't use this [email protected] word, Jon!dare I use this word, pivot from pure chips to "packaged system."
Vendors kept us busy this week, with fresh news and use cases:
- The ten key elements of a buyer-driven strategy - how Integrate aims to change B2B marketing - Barb shares one of the more coherent approaches to buying strategy I've read lately (though I'd like to hear more on the role of content and audience-building in this framework).
- Can ERP drive a transformation agenda, even in pandemic times? Inside FMC Corporation's global SAP S/4HANA move - One of the better large scale transformation stories I've had a chance to dig into this year, with some notable distinctions on "big bang pilots," and business readiness > change management.
A few more vendor picks, without the quotables:
- Time to insight over precision - Tableau brings ‘data science’ to business users - Derek
- How TransTrack uses GoodData to help public transit organizations adapt - an illustrated view - Jon
- Ivanti - a company on the move aiming to solve the ‘anywhere workplace’ problem - Derek
Best of the enterprise web
My top seven picks
- Stolen Data of 533 Million Facebook Users Leaked Online - Is there a company that has compromised its users' data in more different ways than Facebook?
- Enterprises Remain Riddled With Overprivileged Users - and Attackers Know It - "These credentials are in attackers' sights as well, with 59% of the surveyed companies suffering an attack where privileged credentials were phished."
- Microsoft Advances HoloLens Army Contract Valued at $21.9B - Some thought HoloLens was a consumer failure. But Microsoft quietly emphasized industrial use cases; now comes the payoff.
- Celonis announces significant partnership with IBM to sell its process mining software - When SAP went the frenemies route with Celonis in favor of acquiring Signavio, you had to figure a shoe would drop. As Ron Miller reports, the shoe dropped.
- These are the AI risks we should be focusing on - "Focused on pushing the boundaries of what’s possible, companies, governments, AI practitioners, and data scientists sometimes fail to see how their breakthroughs could cause social problems until it’s too late." Yep, that just about sums it up - then there's sophisticated/pernicious deep fakes, text-generators learning from biased data sets, and startups too eager to cash out to pay attention to
the exhaust fumes of digital dystopia they are belching into our livesethical considerations.
- Three Key Advances in ERP for 2021 - ERP as a data platform, ERP as a niche industry solution, and ERP in the multi-cloud. Yep, that's a solid summary - but let's not assume ERP will advance because someone did a spiffy report.
- Five profound shifts in the post-pandemic aviation sector - As if airlines didn't have enough reality, McKinsey dishes out a little bit more.
The perils of work from home, exhibit A: Police say they found mafia fugitive on YouTube, posting cooking tutorials
Perils of work from home, exhibit B: Child tweets gibberish from US nuclear-agency account
That will teach me to say something optimistic about a blockchain-related use case: NFTs Were Supposed to Protect Artists. They Don't. Anil Dash on creating NFTs at a hackathon:
We took that shortcut because we were running out of time. Seven years later, all of today’s popular NFT platforms still use the same shortcut. This means that when someone buys an NFT, they’re not buying the actual digital artwork; they’re buying a link to it. And worse, they’re buying a link that, in many cases, lives on the website of a new start-up that’s likely to fail within a few years.
If that isn't bad enough, mullets are under fire again:
Aussie private school bans mullets https://t.co/1pKtbqVARB
"Students who don’t meet the school’s grooming standards will be picked up by their parents and ordered to get a haircut."
-> the good fight rages on :) pic.twitter.com/b1gDayWbw6
— Jon Reed (@jonerp) March 30, 2021
Volkswagen had a rough April Fools go:
Voltswagen? How the April fools at VW failed at pranking. - without bullshit https://t.co/6p6YCckrRH
-> I dunno, they got the "fools" part right at least :)
— Jon Reed (@jonerp) March 31, 2021
Meanwhile, Brian Sommer and I made some fools of our own:
Breaking news - Quadrants and Waves are challenged by upstart vendor evaluator https://t.co/HNR90ukzfK
— Jon Reed (@jonerp) April 1, 2021
Long live "The Technology Trapezoid." See you next time...
If you find an #ensw piece that qualifies for hits and misses - in a good or bad way - let me know in the comments as Clive (almost) always does. Most Enterprise hits and misses articles are selected from my curated @jonerpnewsfeed. 'myPOV' is borrowed with reluctant permission from the ubiquitous Ray Wang.