British retailer John Lewis Partnership has launched a technology incubator programme, JLab, with a view to satisfying today’s demanding, multi-channel customer. CIO Paul Coby is on the front line.
As retail giant Tesco cuts back on opening physical stores and focuses on expanding its multichannel capabilities, the emphasis is shifting towards the nexus point between digital and offline.
Boots' director of digital and loyalty explains that retailers have a big challenge on their hands
By using cloud-based BI from Birst to identify the behaviors that distinguish its highest performing direct-sales consultants from the rest of the field, skin care range Rodan + Fields’ CEO Lori Bush is developing training programs to help other agents replicate their success.
Fast Company’s Matt Mankins is not your stereotypical CTO. Here's how he led his team into the cloud.
How content and big data business The Weather Company implemented Google Apps to help keep pace with its digital transformation