Automaker GM is finally listening to its customers. Will findings from its new Social Command Center help it navigate a new course?
Engineering manager, Russell Turner, said that trying to keep the tool under wraps was naïve and its use is growing throughout the organisation.
"Cloud ERP" is one of those trend-happy phrases that implies coolness and value - but does it hold up? Acumatica customers weigh in on their cloud experiences.
Oxford University is the the oldest in the English-speaking world but that’s no reason to skimp on providing staff and students with a thoroughly modern digital unified communications experience, says deputy CIO Darrell Sturley.
MyDealerLot uses RFID and MongoDB to supercharge auto dealership information that improvers customer service.
New Zealand’s biggest auction and classifieds site is using the Splunk database to mix machine data with business data to better understand the customer experience.
The Chilean-based department store chain has bought into the Salesforce ExactTarget Marketing Cloud and is getting to grips with its marketing strategy as it pursues a single view of the customer.
Alteryx helps Ingersoll Rand turn lead into gold as it seeks to visualize data to improve customer insights.
It's been a bumpy ride at times, but Travelex's digital native HR director reckons the move to Workday has been worth the effort.
The Arizona Cardinals have significantly improved their budget process using Adaptive Insights. Here's how.