Customer success programs are a red hot topic - and not just for SaaS vendors. But what Coupa is doing with community intelligence pushes the conversation forward. Here's some illustrated use cases on the progress made.
How to move your database to the cloud - Auto Trader's journey to MongoDB Atlas
Auto Trader’s Mohsin Patel talks through the data company’s journey from monolithic SQL systems to the public cloud with MongoDB Atlas.
Derek takes us through his top stories from the year, which include a variety of vendor strategy pieces, use cases and public sector stories.
Subscription business models are all the rage. But transitioning to subscriptions brings a slew of new challenges. Here's an illustrated review of a memorable keynote, packed with use cases, and lessons for change.
The organisation is using AWS for scale, speed and machine learning, helping to gain insights from terabytes of data on cells and genes.
Unique partnership sees AWS providing BP with its IT infrastructure and BP providing AWS with renewable energy
Martinelli's operates a sophisticated 'bottoms up' planning and forecasting approach that focuses on the long term. Here's what they're doing with Adaptive Insights as their FPA system of choice.
Next up in my fall event highlights series - a remarkable story of data journalism via the Tableau Conference. This is how La Nación gets it done; the enterprise lessons are vivid.
Early team building and owning the projecct paid off handsomely in this S/4HANA greenfield project - but there's more and a few surprises
Monzo Bank’s platform team lead Chris Evans and senior software engineer Suhail Patel explain why they’re going to tap into more of AWS’s managed services offerings
Transformation projects are generally too modest for my taste - but that's not the case for Obeikan Investment Group. Next up in my event highlights series: an Inforum 2019 interview about a transformation project worthy of the name.
Customers are doing it for themselves - and for other customers. Coupa CEO Rob Bernshteyn points to successes, individual and collective.
CIO Steve Weston explains why the company switched from a trusted tool to Google’s Cloud Talent Solution
