A new CRM, based on Oracle CX, is helping the Italian supercar company stay in touch with high-profile, high net worth customers worldwide and the dealerships who serve them.
Group Chief Data Officer Helen Hunter says modern businesses in all sectors must be able to manipulate information at scale.
Business rewards provider Tango Card has been automating finance and other back-office processes to speed results and improve customer experience
The UK-based bus operator is revamping its asset management and maintenance processes with Infor EAM in preparation for a new era of low-emissions vehicles.
Global Services tech leader Jawaz Illavia tells diginomica how data and nearshoring are creating digital market opportunities
We hear an awful lot about "transforming customer experience" these days, but it's rare to get a look under the architectural hood. In this diginomica exclusive, I share what I learned from Staples' CX push - and how Couchbase and microservices tie in.
Of course Zendesk uses its own products to support its top customers - but Slack plays a big role too in co-ordinating the team's work
Spring event standout - College Park Industries shows us how they are building the prosthetics of the future
Plex always comes through with an interesting shop floor tour, but College Park Industries was a standout. Here's an illustrated view of College Park's winning approach to prosthetic limb innovation and manufacturing.
Dubai Airports technology chief Michael Ibbitson discusses its use of Okta's identity platform and why the aviation industry should break up identity silos
Josh Bottomley, HSBC’s Global Head of Digital, speaks to diginomica about how the bank is shifting its digital focus towards rethinking the back-end.
Coupa Inspire 2019 - World Vision Canada on the art of modernizing procurement - and their views on Coupa Pay
Coupa Inspire day two found me digging into Coupa Pay and Community Intelligence. No better way to do that than on the show floor, where Coupa customer World Vision Canada shared the art of a successful procurement project.
Reducing friction, multi-cloud, boosting productivity and the future of work - 2019’s themes for the digital enterprise
Off the back of a number of events in Q2 2019, Derek du Preez shares his lessons learned on what vendors and customers see as the future challenges in the digital enterprise.
The coding boot camp is using NoSQL database provider, MongoDB, to help students identify where they need to spend more time and to create personalized learning pathways.