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World leading art and design university - RCA - implements ServiceNow to improve staff and student experience This article is sponsored by:

Royal College of Art (RCA) takes a unique approach to postgraduate education, but it needed to overhaul its case management systems. Partnering with Bloomberg, it is rolling out ServiceNow to support its staff and students.

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2023 - the year in AI Use Cases This article is sponsored by:

Generative AI forces an AI readiness conversation; AI is a gut check on automation and analytics maturity. Get your data platform right, and getting AI right gets a lot easier. With that in mind, here's the high points from ten AI and automation projects we documented this year.

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