Digital fail: An awful customer experience with British Airways This article is sponsored by:

Texas leads the way for US and creates Amazon-like tool for public sector buying This article is sponsored by:

Following the disastrous launch of the Obamacare website, Texas State could teach the rest of the US a thing or two about online transactions

Adobe Primetime takes on the World Cup, mobile style This article is sponsored by:

Kingfisher unpicks cloud customisations and goes back to out of the box This article is sponsored by:

ASOS CIO talks about the 'nightmare' of aligning technology with business This article is sponsored by:

Peter Marsden urges CIOs to sit with the business and understand what their future needs are

Keeping Adventists worldwide on the same financial songsheet This article is sponsored by:

One man's mission to persuade 3,500 separate organizations spread across 216 countries to adopt a common set of financial practices

Driving lessons towards effective talent management from Welcome Break This article is sponsored by:

At UK highway service station and hotel operator Welcome Break, HR is working in tandem with IT to produce the meticulous planning needed to get the company where it needs to go.

Choose Digital takes on digital media giants with CloudBees This article is sponsored by:

Digital media is a tough environment for a startup, but Choose Digital found a way - on the CloudBess cloud platform. Here's how.

San Mateo County rejigs storage and desktop for the digital age This article is sponsored by:

Nutanix and Unidesk are helping San Mateo County pass cost savings back to departments while modernising the IT landscape.

How National FFA achieved value from Rimini Street This article is sponsored by:

Cost savings and bundled customizations support was a winning combination

Seattle Children's Hospital finds best medicine in virtual desktops This article is sponsored by:

A VDI rollout at one of the US’s leading centres for paediatric medicine and research means that clinical staff can maximize the time they spend with sick children and their families.

Conversocial CEO on getting social out of marketing and into customer service This article is sponsored by:

Joshua March founded the company in 2009 and already has a string of big name customers

Analytics and data lay the foundations for smart city energy consumption This article is sponsored by:

In Austria, researchers are building a data analytics environment to explore information about energy usage generated by smart meters and sensors in an intelligent grid.