Coca-Cola Enterprises puts the fizz into its talent management This article is sponsored by:
Coca-Cola Enterprises is using SuccessFactors to get the best out of its European workforce, allowing it to standardise processes across country.
Use cases
Golden State Warriors: a fan's eye view of digital customer experience This article is sponsored by:
Gail Moody-Byrd shares her experience as customer / fan of the Golden State Warriors and how they captured her heart and soul.
RBS IT investments will mean little to most customers in wake of second major glitch This article is sponsored by:
The bank's chief administration officer said that RBS is improving its digital experience for customers – but will they listen?
Unified Workday system ties together HR and finance at ServiceSource This article is sponsored by:
One version of the truth’ improves auditing and business decisions for ServiceSource.
Nutanix customers weigh in on "invisible infrastructure" and overcoming IT bottlenecks This article is sponsored by:
What could IT do for the business if it was "unburdened" from infrastructure management chores? During a lively panel and subsequent conversations, Nutanix customers gave me a clear sense of how their IT workloads are changing - and what the concerns are.
Smiths News shifts from introverted development to focusing on customer need This article is sponsored by:
Head of channel at Smiths News, Michael Williams, explains that the company no longer wants to assume it knows how to solve all the problems.
RBS wants to take banking CRM back to the 1970s with huge data investments This article is sponsored by:
Speaking at PegaWorld in Orlando this week, RBS' 'data guy' Christian Nelissen explains how data can be used to deliver a more personal customer relationship.
How business value drives IT at Williams-Sonoma This article is sponsored by:
Learn from its CIO how one US retailer achieves collaboration between IT and business teams to ensure technology projects deliver maximum business value
Ryanair taps Couchbase as it seeks to shed poor customer service image This article is sponsored by:
Ryanair's mobile booking service was an ongoing disaster area. A switch to Couchbase was needed as part of the company's drive to improve customer service.
Primus Power credits ease of use for success with Kenandy This article is sponsored by:
Primus Power demonstrates that small businesses can overcome complexity when modern, user focused cloud systems are the solution. In this case, Kenandy.
New York Public Library continues digital transformation with Workday This article is sponsored by:
As NYPL continues its digital transformation journey, the desire for cloud functionality in its back office was key.
Vodafone's BPM project shows why automation is a problem when selling to enterprise This article is sponsored by:
Vodafone Germany is building a new BPM layer for its enterprise case management. But because of the complexity of enterprise sales, it's likely full integration and automation will never happen.
Inside Apervita's plans to democratize health care data - with MongoDB This article is sponsored by:
At MongoDB world, Apervita spoke memorably about the need to democratize health care data. I had a chance to interview two of Apervita's key players to learn more about their startup ambitions, and how they took their marketplace live. They also answered my burning question: how do you price an algorithm?
