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Salesforce Connections 2024 - can AI change the retail store experience? Hästens shares the keys to their omni-channel pursuits This article is sponsored by:

To say Hästens sells beds isn't the half of it - Hästens' success is about their customer experience. But getting that omni-channel mix right isn't easy. Here's what James Aschberger shared last week in Chicago - and why he thinks AI can change everything from analytics to the retail talent game.

James Aschberger Hastens Beds at Salesforce Connections 2024

Otter.ai - a transcription tool - is changing how S-Docs for Salesforce thinks about sales and product development This article is sponsored by:

S-Docs is natively built on the Salesforce platform and provides document generation and e-signature services. It is now integrating Otter.ai transcription software as part of its sales and product development functions.

Hands type on keyboard overlaid with finance charts - Image by Nattanan Kanchanaprat from Pixabay

What Davies Group has learned since becoming an early adopter of ServiceNow’s generative AI tool, Now Assist This article is sponsored by:

Davies Group has started using ServiceNow as an enterprise-wide operational platform and sees opportunity with generative AI. However, it has also exposed where it needs to improve to see the full benefits.

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Workday Innovation Summit - customers explain why an HCM and finance platform changes how they extract SaaS value This article is sponsored by:

Customers derive most of the value from cloud applications by pushing for results - long after go-live has come and gone. At Workday Innovation Summit 2024, I got a fresh view: from three customers running HCM and Financial Management on the same cloud platform.

Unum Insurance speaking at Workday Innovation Summit 2024
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