Pet insurer Bought By Many rolls out SaaS tool to boost word of mouth referrals
Use of name-sharing has doubled the volume of social shares - and sales from its referral scheme have quadrupled in 12 months.
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Hollywood giant Lionsgate manages COVID-19 disruption and return to the office with Envoy
American Canadian giant Lionsgate says use of Envoy lessened COVID-19 disruption, but is also setting it up for a hybrid working future
ATCO Frontec - from paper-based to digital field service support with ServiceMax
ATCO Frontec has some words of wisdom for when it comes to jumping from manual processes to a cloud-based system like ServiceMax - go slow.
Zoho's new BI platform launches - a customer view on the analytics journey, via the Premo Group
Zoho's new/enhanced BI platform was announced today. Who better to evaluate its possibilities than a Zoho Analytics customer? Here's what I learned from the Premo Group about their analytics adventures - and how better data has led to better decisions.
Heathrow Airport data takes off with Microsoft
Heathrow, the UK’s largest airport, creates an information platform with data specialists and Microsoft technology
Finnish industrial giant Kemira moves to digitized global HR
Kemira has partnered with HCM, payroll, HR service delivery, and workforce management solutions provider UKG to adapt to both global and local HR needs.
Kia UK motors ahead via AI-powered customer experience
Use of the Feefo reviews platform is becoming a key tool in building consumer loyalty, says Kia
The art of BI business user adoption - an illustrated Domo use case from Mayer Electric
When it comes to BI and analytics, user adoption is a huge hurdle. Few organizations have achieved the level of adoption Mayer Electric has. Scott Wagner shares the story of how he became the "BI guy" - and how his business users embraced a new approach to data and reporting.
LEGO moves to headless e-commerce to improve customer experience
LEGO, known the world over for its multi-coloured building blocks, needed to update its monolithic e-commerce system in order to keep up with online demand.
How Skyscanner is helping consumers navigate the COVID-19 world of international travel
To provide transparency and improve trust for Summer 2021 holidaymakers, Skyscanner has turned to CRM, personalized email comms and created an interactive dashboard
How Domino’s UK is using automation in the cloud to improve security
Shifting to the cloud has its benefits, but also brings with it some security challenges. Domino’s explains how it's using automation to improve its time to response for certain security incidents.
Jaguar Land Rover - digital is not about ‘bells and whistles’, it’s about improving quality
Director of Digital Excellence at Jaguar Land Rover says that fundamentally digital should be used to help get people where they want to go, every time, all the time.
Google Cloud and Porsche - driving digital investment in manufacturing
Google Cloud CEO Thomas Kurian and customer Porsche discuss how digital investments are shaping the manufacturing sector.
Supporting trans people and victims of abuse through intelligent web services
We explore what three different NGOs are doing with web services APIs to try to ensure the safety of the vulnerable populations they serve.
