JetBlue has become a travel-tech business that happens to fly, using tools from software intelligence specialist CAST to ensure everything hangs together.
Apps, serverless and Salesforce form the tech trident for resident and business services at Vita
The use of OutSystems’ low code platform is opening up much faster app development and improved CX at Yorkshire Building Society.
UK digital insurance specialist BGL Group says Twilio was key to maintaining high levels of customer satisfaction and improving the customer experience.
Ford and Google will be creating a co-innovation team that will work with the cloud vendor’s technology to come up with new connected vehicle business models.
Yanna Winter continues four-year digital transformation programme at Generali UK, with move to 100% cloud-based environment.
This week - Workday acquires for employee engagement; SAP acquires for process mining (and RISE). Consumer tech intrudes on our enterprise headlines, with GameStop trading disrupting the status quo, and Apple and Facebook disrupting each other over ad tech. As always, your whiffs.
It’s almost two years since the banking giant deployed a Global Social Network Analytics (GSNA) platform to better inform financial crime investigations
Unicorn “tech” energy Octopus says cloud key to its rapid success, allowing it to be agile and gain competitive operational efficiency
MeUndies is a fast growing online retailer that aims to change the way that we shop for underwear. It is using Pathlight to consolidate its customer experience data.
We're always on the lookout for stories of supply chains that got tested - and the lessons learned. NRF's Big Show Chapter 1 featured a dandy: the story of Burton Snowboards, and how a small-but-determined team adapted their global supply chain amidst the COVID-19 surge.
UPS is a global pick-up and delivery business that is changing the way it services its customers and employees, with ServiceNow.
TSB has brought systems management back in-house, away from parent company Sabadell. ServiceNow is playing a key role in supporting the ownership of the bank’s IT.
Capital One has been undergoing a multi-year transformation to operate entirely out of the public cloud with AWS.