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Can enterprise LLMs achieve results without hallucinating? How LOOP Insurance is changing customer service with a gen AI bot This article is sponsored by:

If enterprise LLM vendors want to deliver business results, they must earn the trust of customers and employees alike. Can this be done without hallucinations? It's a provocative claim - one that led me to document my first live gen AI story with LOOP Insurance, which utilizes Quiq's AI bot.

Weslee Berke, Head of Customer Care, Loop Insurance by Jon Reed

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Want to be ready for AI and automation? Get your culture right. Workday's financial customers weigh in This article is sponsored by:

For vendors, Fall events were about articulating an effective AI strategy. For customers, it was a different story. At Workday Rising 2023, I talked to Workday Financial Management customers about their push to modern finance - and how AI fits in.

Joseph James of Apex Capital at Workday Rising 2023
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