Wellcome has a new trust in technology
Head of Technology at influential health funding body Wellcome Trust describes common platforms and leadership styles have seen a new digital approach thrive
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Putting digital transformation to the pandemic test - how Casey's convenience stores delivered for its customers
Readers know I'm not infatuated with the lofty phrases of "customer experience." But making a difference for customers in a world turned upside down - I'm up for that story anytime. Casey's convenience stores faced the pandemic economy head on, with the help of partners like SAP CX.
How DWP managed a surge in demand for Universal Credit during COVID-19
The reformed working-age benefits system, Universal Credit, has been being rolled out for a number of years - but faced an unprecedented test when COVID-19 hit.
Creating a culture of inclusivity at Natwest through better collaboration
NatWest’s head of Unix engineering says agile principles and employee-led networks can help boost employee experiences.
Nestlé’s IT transformation proves recipe for success during COVID-19
The CPG giant is almost three years into a technology change programme, which has been put to the test during the COVID-19 pandemic.
UK debt charity StepChange aims to ease COVID-19 financial pain with new online service
For the past 26 years StepChange has been working to help people manage their problem debt. A new COVID-19 service is being built with Pega for more short-term financial needs.
conXion 2020 - In process transformation, Tesco finds that every little helps
A session at Software AG's global conXion 2020 event gives insight into the impact of process mining at grocery retail giant Tesco
Pushing the limits of virtual collaboration - how ThoughtSpot used Zoom to drive the development of ThoughtSpot Cloud
Many companies underestimate how far online collaboration can go - not ThoughtSpot. Their story of building a major new product release - ThoughtSpot Cloud - via Zoom-based collaboration brings many lessons. Here's what I learned.
How observability helps Quill in its mission to help kids write better
Quill, which helps low income school students improve their writing skills, discusses the impact of observability tools provided under New Relic's donation program
conXion 2020 - Nordex on their push towards real world IoT at scale, a Software AG use case
Software AG's global conXion event is underway this week. I seized the chance to dig into a customer story about real-world IoT. That's where we find out the true impact of the so-called Industrial IoT, and the challenges companies face along the way.
NGO Team Rubicon partners with Microsoft to move from reactive to preventive disaster zone response
Team Rubicon, a US NGO that operates in disaster zones, is moving from a reactive to a preventative client services model, with the help of AI. CIO/CTO Raj Kamachee explains the how and the why.
Building COVID-19 dashboards with Tableau at Bank of America
Bank of America needed new insights into customers requesting mortgage holidays during the height of the COVID-19 crisis. It used Tableau to present the data.
NASA's mission to map the future of work and discover new talent
Space agency NASA has created a visual framework to map the future of work and inform its talent agenda both now and into the future
TIBCO helps City Harvest reap benefits for charities
How TIBCO is helping a charity grow to become a primary food `wholesaler’ (without the sales element) for hundreds of London charities that daily provide food for their clients
