Bank of America sees strong results as digital platform delivers growth
Bank of America CEO Brian Moynihan says that it would be “dangerous” to be satisfied and that the ability to improve the platform is “infinite”
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Häagen-Dazs scoops franchise outreach success with a sprinkle of AI-powered marketing
Häagen-Dazs’ use of natural language user search analysis from Yext seen as key aid to European and Latin American shop chain.
How Palatinate Group CIO tees up its bespoke travel service
Palatinate Group CIO Mark Thompson reveals how a bespoke approach to customers and technology ensured the sports vacation business could respond to travel restrictions and opportunities.
Transport for London builds new control centre to tackle gridlock and pollution
Sopra Steria and transport body’s Surface Management team’s Common
Operational View Incident Management System will be key step in curbing traffic issues and creating a Greener London
UK’s largest dried fruit and nut supplier Whitworths turns to cloud analytics for supply chain management
Use of Qlik Cloud as the new standard for decision-making at 135-year old company also helped it deal with supply chain crises like the Suez blockage
Five Guys Europe app-based intranet cooked to perfection
7,000 deskless workers get access to the latest company news and training materials via the Five Guys ‘Chatty Patty’ app
2021 in review - the year in real world use cases
As ever, diginomica spent our time this year diving into customer stories. Here are some of the most interesting digital enterprise use cases in 2021.
How Room to Read sustained their educational mission through the pandemic, and came out strong - a Sage Intacct story
The pandemic brought curveballs for most organizations - and Room to Read was no exception. At a recent Sage Intacct event, we learned firsthand about what Room to Read faced, how their finance team adapted - and emerged stronger.
Law firm Clifford Chance adopts Adobe to craft a high-touch digital experience for its clients
Marketing and IT functions at Clifford Chance formed a close-knit team to build a modern B2B digital experience for the law firm's clients.
Laing O’Rourke upgrades to SAP S/4HANA and has sights set on cloud
Multinational construction company Laing O’Rourke bypassed Business Suite on HANA and went straight to S/4, thanks to a proof of concept run by SAP.
Carrefour offers brands new, safe ways of accessing its customer data
Live in nine countries and covering 50 million customers, french retail giant Carrefour’s new system aims to benefit both the supply chain and its CPG partners
Using low code to improve Change Grow Live’s drug and alcohol support services
UK’s largest provider of drug and alcohol support services says use of Alteryx software has hugely improve its ‘speed-to-decision’ for service user support
Ribble rides into multi-channel cycle
Online and offline stores use a single system as Ribble Cycles expands stores footprint. CDO Matthew Lawson explains all.
West Northamptonshire upgrades Unit4 ERP and moves to the cloud to create ‘beating heart’ of citizen services
West Northamptonshire Council leads a shared service on behalf of a number of partner authorities. It is pursuing an integration strategy with its Unit4 ERP system to help get a 360 degree view of the citizen.
