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Otter.ai - a transcription tool - is changing how S-Docs for Salesforce thinks about sales and product development This article is sponsored by:

S-Docs is natively built on the Salesforce platform and provides document generation and e-signature services. It is now integrating Otter.ai transcription software as part of its sales and product development functions.

Hands type on keyboard overlaid with finance charts - Image by Nattanan Kanchanaprat from Pixabay
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What Davies Group has learned since becoming an early adopter of ServiceNow’s generative AI tool, Now Assist This article is sponsored by:

Davies Group has started using ServiceNow as an enterprise-wide operational platform and sees opportunity with generative AI. However, it has also exposed where it needs to improve to see the full benefits.

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Workday Innovation Summit - customers explain why an HCM and finance platform changes how they extract SaaS value This article is sponsored by:

Customers derive most of the value from cloud applications by pushing for results - long after go-live has come and gone. At Workday Innovation Summit 2024, I got a fresh view: from three customers running HCM and Financial Management on the same cloud platform.

Unum Insurance speaking at Workday Innovation Summit 2024

Next ‘24 - Discover Financial Services sees Google Cloud’s generative AI tooling as path to superior customer experience This article is sponsored by:

Discover is working with Google Cloud to build generative AI applications for its 10,000 contact center agents, helping them get access to the information they need more quickly.

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Why Amex GBT embraces AI with executive oversight This article is sponsored by:

Amex GBT has launched an ambitious program for adopting AI across engineering, customer care, finance, and the workplace. However, it is cautiously embracing these new technologies with awareness of look-out areas requiring executive oversight and humans in the loop.

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