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Under the hood of Staples' build-over-buy CX transformation - a Couchbase microservices story This article is sponsored by:

We hear an awful lot about "transforming customer experience" these days, but it's rare to get a look under the architectural hood. In this diginomica exclusive, I share what I learned from Staples' CX push - and how Couchbase and microservices tie in.

customer experience steps
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‘Streaming data, but screaming staff!’ - Ciena turns to Graph to solve customer issues This article is sponsored by:

Problem-solvers like technology consultants often use a metaphor of a problem having a distinctive ‘signature’. What if there was a technology that was really good at letting you write down such ‘signatures’?

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MariaDB CEO on the open source enterprise - we can bridge the gap between bare metal and microservices This article is sponsored by:

The MariaDB OpenWorks show brought a flurry of news and open source drama. During my talk with MariaDB CEO Michael Howard, I asked him about an underreported storyline: MariaDB's commitment to Kubernetes and microservices.

michael-howard-mariadb
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OpenWorks 2019 - why Auto Europe moved their CMS database to open source, and what they've learned This article is sponsored by:

MariaDB OpenWorks 2019 opened with "open source enterprise" fanfare. But what do customers think? Auto Europe gave me a view into their open source pursuit - and results. Up next? a careful approach to microservices.

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Enterprise hits and misses - IoT security gets blockchained, and open source gets blogchained This article is sponsored by:

This week, the problem of IoT security gets open sourced as we track blog chains and blockchains for insights. Retail's big show gets a diginomica dissection, and whiffs are off to a good start with indestructable snowmen and ill-fated trials by combat.

snowboard crashing
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