Navigating disruption with an experience-led strategy

ServiceNow dbook page

A CXO's guide to understanding the significance of Total Experience (TX) and how to build a strategy that will help you navigate macro headwinds

 

Companies realize that complexity isn't going away and are now faced with an increasingly harsh macroeconomic environment. To navigate this — and to thrive — businesses need to recognize the vital link between customer and employee experience. Total Experience (TX) should be seen as a guiding light to increased productivity, reduced costs and greater revenues.

This practical d·book will show how to ensure your customers and employees are getting the top-tier experience they deserve, with evidence from real-world examples across a diverse range of industries.

Get your copy of the Total Experience d·book

Complete the form below to download your copy and stay in touch for further occasional updates.

By downloading this d-book you agree to your data being shared with both diginomica and ServiceNow.

 
Loading
A grey colored placeholder image