Contrasting Gartner reports indicate that user experience trumps technical excellence. What does this mean for buyers going forward?
A slew of questions in the comment stream to my last piece prompt further review of the Workday-Salesforce.com alliance. Here I set out why the answers don't (mostly) matter to customers.
As an antidote to the blether around Big Data, I muse on the importance of nuanced context. Without it, all the Big Data algorithms in the world will never solve our deep seated business problems. Nor will it relieve us of the tyranny of old benchmarks.