Zendesk adds real-time metrics to its analytics offering as the focus of customer experience flips from efficiency to outcomes
Were supply chains exposed, or validated? - Putting COVID-19's impact on global supply chains in perspective
Few enterprise topics are higher stakes than stabilizing our global supply chains. But can the pandemic propel us to necessary changes in demand forecasting? Two recent discussions from Noodle.ai and Loftware brought context.
Laurie Winters, Senior Director of Culture and Engagement at Southwest Airlines, explains how employee feedback and insights are helping the carrier to ride out COVID-19 turbulence.
In the pandemic era, data and performance metrics empower your storytelling - and build connections to donors. Sage Intacct's Joan Benson shares how non-profits bring data stories to life
The food supply chain in the developed world is changing rapidly due to new technology, ranging from drones to sensors. So here are some innovations at the cutting edge.
Tips on managing scenario planning from NetSuite's Rami Ali.
With stores shuttered in lockdown, adidas CEO Kasper Rorsted remains committed to digital expansion.
Amid the disruption of the COVID-19 crisis, CIOs play a pivotal role maintaining business continuity. Identify priorities, get buy-in, and make a plan, advises Workday’s Josh Krist
Under Director of Data Analytics Charles Link, the company is building a robust ‘data supply chain’ for easier business decision-making
The automobile marketplace has undertaken a massive shift to the cloud to create an Auto Trader data platform.
Economic modelling research into systemic risk suggests that financial services companies aren’t the only one’s that might be “too big to fail.
Supply chain unpredictably is a top concern, but enterprises are wary of 'AI Snake Oil'. Noodle.ai's Gaurav Palta explores how to find value in AI-enabled planning