Customer experience trumps technical excellence - Gartner BI reports This article is sponsored by:
Contrasting Gartner reports indicate that user experience trumps technical excellence. What does this mean for buyers going forward?

Contrasting Gartner reports indicate that user experience trumps technical excellence. What does this mean for buyers going forward?
Cloud Business Intelligence (BI) adoption is at an early stage but it is taking hold, says Birst CEO Brad Peters.
A slew of questions in the comment stream to my last piece prompt further review of the Workday-Salesforce.com alliance. Here I set out why the answers don't (mostly) matter to customers.
As an antidote to the blether around Big Data, I muse on the importance of nuanced context. Without it, all the Big Data algorithms in the world will never solve our deep seated business problems. Nor will it relieve us of the tyranny of old benchmarks.
Business intelligence is anything but intelligent a lot of the time. This story examines the potential for using Google as the metaphor by which we infer what information is contextually relevant.
Just as companies are struggling with compiling the right data for real-time decision making, individuals have the same problem - magnified by dependence on smaller and smaller devices, where filtering content for impact is a daily chore. Here's my thoughts on where that leaves us.
Corporate fraud and compliance investigator Guidepost is using a cloud-based 'smart data' system to speed analysis of terabytes of data and achieve better results for less cost.
HANA, change, HANA, cloud, HANA. The SAP Forum in Birmingham reiterated the one plain truth: all roads lead to HANA.
You can now visualize all your connections. these show us patterns of activity between people and those in groups that will be familiar to us. But what does this say about our privacy and what are the implications for business?
TIBCO has been hefting massive amounts of data for many years. In this conversation, Matt Quinn, CTO explains what the company means by 'big data' with examples of problems that it can solve. Enjoy.
A weekend conspiracy theory take on the PRISM thing. In short - you can't make this stuff up...or can you?
Salesforce.com and SAP may have stolen the headlines, but the best vendor-sparked conversations were actually coming out of Informatica World. Here's why.
Anything that helps beer flow more quickly gets our vote. Enter Israeli based Weissbeerger. They're in the alochol analytics space, which, I must admit, is a new category to me.