Brian Sommer's Month in Review - March 2020
A month dominated by a pandemic, but there were still other things happening in the world of enterprise tech...
More stories
OpenAQ - Using open data to fight for better air quality across the globe
OpenAQ collates data from air quality sensors around the world, making it accessible on a single platform for researchers and government.
Lands End's omni-channel turnaround continues - with a surprising new partnership to come
A strong end to a year that's seen Lands End turn around its flagging fortunes - and a tie-up with Kohl's to come later in the year.
MongoDB brings in strong Q4 revenues - but anticipates up to $25m Coronavirus hit in 2021
MongoDB CEO Dev Ittycheria explained to investors that the company will continue to invest, given the long-term opportunity at stake.
GAP's new CEO faces major omni-channel challenges - and that's before Coronavirus shut the offline stores
Sonia Syngal is stepping up to the role of CEO of GAP Inc with a remit to replicate her success at Old Navy across the whole portfolio. A big ask at anytime.
Quantum computing is right around the corner, but cooling is a problem. What are the options?
Quantum computing is coming on fast, with potential use cases across industries. But nothing is happening at scale without a better cooling solution. One option on the table: synthetic diamonds.
Coupa CEO Rob Bernshteyn - business spend agility is all the more important in volatile economic times
Some powerful use case exemplars from Coupa illustrate why Business Spend Management can bring value at all times, not just a time of crisis.
Graph proves an ideal way to answer the ‘Who Owns Me?’ anti-money laundering question
A business data giant says a property graph approach is proving its best bet in untangling the relationships businesses don’t always want exposed
Operation Fistula aims to highlight gender inequality with #Viz5
The London-based non-profit is teaming up with data visualization community Makeover Monday to shine a light on the hidden inequities that girls and women face
Neo4j CEO talks growing enterprise graph adoption and why partnering with Google makes sense
diginomica meets the persuasive head of the world’s first native graph software company, which is now settling for a different kind of future, perhaps, than it saw only three years ago
GoCardless makes the connection between contact center performance and customer experience with Zendesk
The London fintech’s Zendesk platform provides the foundation for a new quality assessment programme designed to monitor the customer experience (CX) its support team deliver
How Ashley Stewart is changing retail with customer loyalty, omni-channel data, and AgilOne
How do you win in retail? There's no easy or boilerplate answers. But this standout use case from Ashley Stewart checks all my boxes - here's why.
Numbers can be mismeasurements. You can count on that!
Numbers aren't always an example of 'satisfactory' knowledge, says Salesforce's Peter Coffee.
Building a SaaS customer success program from scratch - Vertafore did it, but they needed new metrics
My call out for customer success programs got some very interesting responses. This "from scratch" example from Vertafore brings plenty of tips and ideas to apply.
