Porsche Formula E team races to success with AI
How to build a machine-learning system with limited data and a mixed bag of talent.
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How Calm is using machine learning to keep us all mellow
Meditation, wellness and sleep app Calm is using Amplitude to increase engagement and customer retention.
How Mars put customer insights first and flipped its supply chain script
When a company figures out how to significantly improve demand forecasting, they have my attention. At the Kinaxis Big Ideas in Supply Chain show, Mars shared how they are modernizing supply chain planning, driven by the end consumer.
Clorox cleans up supply chain data and adopts concurrent planning with Kinaxis
Clorox has updated its legacy supply chain planning tools to Kinaxis in a bid to move away from monthly meetings, towards real-time data.
Brace yourself! Salesforce aligns WhatsApp with Marketing Cloud
As Connections opens its virtual doors, Salesforce extends the capabilities of Commerce Cloud and Marketing Cloud.
Big Ideas in Supply Chain - Kinaxis CEO on supply chain planning myths and breaking down silos
Traditional supply chain planning is siloed, argues John Sicard, Kinaxis CEO, as he opens today's Big Ideas in Supply Chain Virtual Summit. We examine his case for concurrent planning in a digitally connected world.
Bosch manufactures a data-driven culture with Salesforce Tableau analytics
Bosch's journey towards creating a data-driven culture that brings it closer to its customers.
How the Internal Revenue Service is thinking about taxpayer-centric digital services
The Internal Revenue Service’s thinking about digital taxpayer services has been accelerated during the COVID-19 pandemic.
How will electric utilities survive? By truly embracing service
The old utility model is under threat, says Michael Ouissi of IFS. Electric utility companies can fight back by doing what they were always designed to do - provide a service, and a unified customer experience.
Is continuous planning a realistic goal for finance teams? Planful's CEO on how the pandemic changed planning, and what's next
The pandemic economy exposed our legacy planning approaches. But what to do about it? Planful has a continuous planning vision, but is it realistic? Planful's CEO shares what they've learned about planning maturity.
Salesforce soars in Q1 as "counterintuitive" COVID response from CEO Marc Benioff pays off
The best quarter ever? About to over take SAP? Dreamforce is back? No wonder Salesforce CEO Marc Benioff was so excited on his latest analyst call.
How Thomson Reuters mastered Master Data Management and delivered business benefit
The media giant’s data chief explains how his team is overcoming the challenges of a complex technology and business environment to deliver insight-led services to customers.
Lessons from the pandemic - embracing a new era of strategic sourcing
Automation of sourcing and procurement will drive efficiencies and increase business agility to better manage risk, seize opportunities. Alex Yakubovich of Workday outlines how new, cloud-based technologies will enable faster changes.
Can AI transform churn risk assessment, or is it an efficiency play? Talking subscription management and CX updates with Oracle's Nate Skinner
Each quarter the Oracle CX team brings out new CX functionality - and I come up with something new to argue with them about. This time, we delve into AI advancements in churn risk and subscription management. But is this just an efficiency play? Let's debate.
