Software is going the same way as the music industry and companies will need to adopt new models to respond to this market shift. Zoho's Raju Vegesna explains all
What is the coherence economy and how does it fit with a frictionless enterprise worldview? Phil Wainewright reflects on his podcast discussion with MuleSoft CTO Uri Sarid
Salesforce aims to bring "data literacy" to everyone in business with $15.7 billion takeover of Tableau
A major roll of the dice for Salesforce as it delivers on long-standing rumors of a takeover of Tableau.
Precision manufacturer Doncasters has built a 'special cloud' of custom applications on the Salesforce platform to automate crucial processes in delivering customer orders
The quest for a single source of truth may seem never-ending, but CFOs and business leaders find even small steps along the way can deliver ROI
The charity partnered with Bluewolf, avoiding a 'big bang' approach.
Getting the store side of the omni-channel retail balance right is some way off for "digital-first" Lands End
Lands End is starting from behind in terms of getting its retail stores in shape.
Shop Direct’s online retail success shows there is life after turning the page on the paper-based catalog model
Relying on data from a customer’s past buying behaviour isn’t enough to create truly personalised product recommendations, warns the UK’s largest integrated digital retailer and financial services provider.
A strong start to fiscal 2020 for Salesforce as the CEO world drills down on growth and re-skilling.
Salesforce International President Miguel Milano - Brexit prep is under control, but Europe's skills "catastrophe" needs an academic approach
A catch-up with Salesforce's International President against a backdrop of Brexit, venture capital and Europe's skills "catastrophe".
The cruise line operator is one of the first Dynatrace customers to use its new tools to replay customer e-commerce journeys and pinpoint choppy waters
Custom shirtmaking is a business begging for bringing into the modern age. ProperCloth is setting the standard.
Conversational selling is the latest way that some realtors are deploying to make life easier for customers. Here's one example.