Enterprise paper trail turns digital with Salesforce Quip, Conga This article is sponsored by:
The enterprise paper trail of documents transforms into a digital canvas for collaboration with Salesforce Quip, while partner Conga streamlines workflow
The enterprise paper trail of documents transforms into a digital canvas for collaboration with Salesforce Quip, while partner Conga streamlines workflow
Mark Finnern's career is steeped in community. The danger is to build an enterprise community that is sterile and flat. That doesn't impress buyers or improve customer experience. During a recent video shoot, Finnern and I discussed the art of enterprise community. Here are five pitfalls to avoid if you want your community to shine.
Uber has arrived in Bradford, West Yorkshire. It's the last place I expected to see them but so far it is working out surprisingly well. Here's my assessment of why this is happening. It's not all about Uber.
Online grocery chain Ocado let me down three times in 24 hours last week. It's not a good time in the increasingly competitive market for such a bad fail.
Typically last to make change, there's a lot going on in the financial software arena. And it's not just about GL/AR/AP.
Digital transformation is an ongoing journey without end. Oracle's Safra Catz teamed with HSBC's Joanna Fielding to share war stories and offer up some tips for others to follow.
Salesforce's Peter Coffee has had enough of apocalyptic thinking. It's time to think about creating partnership between technology to do the routinizable and the algorithmable, and people to do the trans-disciplinary and the relational.
First hand experience of the gig economy as the way brands are subcontracting essential after sales services is proving to be little short of a nightmare. Here's my salutary tale.
We speak to CEO Andrew Grant about why Aylesbury Vale has been able to transform so rapidly when much of local government struggles.
Starbucks Mobile Order & Pay has been a major success with customers, too much so in many respects as there's now a problem with congestion in line in stores. New CEO Kevin Johnson needs to fix it.
I don't see a good deconstruction of clickbait often. A recent piece by FirstRound makes the case, while presenting a worthwhile alternative. Content that solves customer problems wins. Here's how it's done, and how it's measured - along with my critical review. I also contrast B2C and B2B content strategy.
Zoho has ambitions to crush Salesforce. They have plenty of application firepower available, along with a business model that is antithetical to the VC model that dominates technology startups. Is it enough? We assess.
Double digit decline in government business could be the long-term factor that finally shakes BT's corporate arrogance.