The airport’s bid for London’s next runway may still be up in the air, but Gatwick CIO Michael Ibbitson is clear on the technology route that the airport needs to take.
If there’s one phrase that you can be guaranteed to hear from any retail firm CEO, it's omni-channel. It’s the Holy Grail that all retailers are pursuing, including 3 US brand name fashion giants over the past 7 days.
A/B testing and gamification are two techniques claimed to deliver value for marketers. Do we know enough to make them work well for us?
Kendall Collins agrees that more needs to be done to explain the benefits of the new platform
Lip service to so-called 'developer engagement' is running rampant. To get a better handle on what works and what doesn't, I tracked down Narinder Singh of topcoder.
It might be part of some cunning plan to be even closer to the clouds, but Salesforce.com’s ambitions to dominate urban landscapes are becoming more and more apparent. Enter - The Toothbrush!
Given Ryanair’s previous image as being customer-indifferent at best, sceptics were always going to have a field day with CEO Michael O’Leary’s protestations that the airline really means it this time when it comes to improving customer experience.
Peter Marsden urges CIOs to sit with the business and understand what their future needs are
Oracle sets out its Marketing Cloud stall in New York with some candid admissions to the marketing audience from President Mark Hurd.