IBM, SAP and more are making a new play for the middle office This article is sponsored by:
After IBM invests in Apttus and SAP buys Callidus, enterprise middle office takes the limelight as an emerging intelligent automation market
After IBM invests in Apttus and SAP buys Callidus, enterprise middle office takes the limelight as an emerging intelligent automation market
SAP didn't disappoint in its Q4 FY2017 numbers but then it didn't excite either. But there are still questions worth the asking.
Colgate Palmolive is upping its digital spend for both customer-facing activities and to optimise resources in the back office.
SAP made a surprise acquisition in snagging CallidusCloud in a deal worth $2.4 billion. Here's my initial take.
Starbucks took a long term bet on digital a long time ago. Now attention is turning to the future of payment tech, including securing a role as a trust legitimiser for Blockchain.
Amazon Go attracted plenty of attention but there is more than the superficial experience to contemplate.
Heightened consumer expectations mean that enterprises must leverage technology in 2018 to respond to this shift, writes Infor's Soma Somasundaram
If anything is more important than trust in your corporate values heirarchy, then you're in trouble. But what is trust? Important debate at the World Economic Forum.
A simple story of how a sport industry conference shows most other industries how to create, and keep creating, good customer experiences.
It's game on in a very serious power play as IBM Salesforce strengthen alliance to rebalance the enterprise cloud away from the grip of rival Oracle
Salesforce and Oracle are emerging as leading competitive platform plays. Here is an outline of what it means.
Bringing Watson AI into its implementation of quote-to-cash on the Apttus platform proved so appealing that IBM took a stake in the IPO-bound startup
As Brazilian aircraft manufacturer Embraer looks to pin down new MRO deals, cloud CRM from Salesforce will enable it to better understand customers, planes and components