Data is a valuable commodity, yet service leaders are still reluctant to trust asset data when it lies in disparate silos. Joe Kenny of ServiceMax asks, are you getting the most out of asset data?
Freshworks has a strong opportunity to sweep up mid-market customers that recognize the modern, changing demands of both customers and employees.
Two end user organizations and the stories of their respective e-commerce transformation journeys.
Luxury Swiss watchmaker TAG Heuer is once again adapting to the modern world and has shifted from a total wholesale strategy, to D2C with Salesforce.
Dreamforce 2021 - Salesforce hits Net Zero, but the wider 'Code Red for humanity' remains a global crisis
Salesforce is now a Net Zero company and wants to help others to follow its lead.
Dreamforce 2021 - Benioff calls on his 'Trustblazers' to help repair the world in the Vaccine Economy
A world in crisis. Who do we turn to? Trustblazers, according to Salesforce CEO Marc Benioff in an impassioned cri de coeur of a Dreamforce address.
The sales and marketing gap is one of the most persistent problems in enterprise software. At this week's Oracle Live, Oracle Fusion Marketing was launched. But can AI solve that marketing-sales problem, and deliver the right info at the right time? It's a discussion worth having.
Dreamforce 2021 - Hyperforce data sovereignty comes to France and Germany, but Brexit Britain must wait its turn
Hyperforce expands its footprint, but there is a line waiting to be served...
Slack cost Salesforce a lot of money. At Dreamforce this week there will be a huge focus on explaining why it was worth the ticket price. COO Bret Taylor and Slack CEO Stewart Butterworth have their messages ready.
Dreamforce 2021 - the Salesforce Economy thrived during the pandemic, but what lies ahead in the Vaccine Economy?
The COVID crisis boosted digital transformation and cloud adoption, but where next for Salesforce and its partners?
This year's Dreamforce isn't the city-stopping jamboree of the 'old normal', but it's acting as a forum for debate about what that much vaunted 'new normal' is going to look like.
We're undergoing one of the biggest transformations in business history, says Salesforce's Peter Schwartz. Are you ready?
It's time to think more about consumer AI, says Salesforce's Director of Market Strategy.