CRM and customer experience RSS icon

Are we done with social? This article is sponsored by:

The notion of the 'social enterprise' seems to be fading. It hasn't worked as a concept except among a very small number of businesses. Instead, we are seeing competing ideas emerging. One is the 'customer company' which we will return to later. The other is 'networked enterprise,' a concept with a more expansive vision.

canstockphoto5852138
Read more about Are we done with social?
Loading
A grey colored placeholder image