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Walmart CEO Doug McMillon on e-commerce, automation, supply chain and becoming "truly an omni-channel retailer" This article is sponsored by:

Walmart CEO McMillon has driven an omni-channel transformation at the retail giant, but the work isn't over yet.

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How professional services organizations are adapting to X-as-a-Service This article is sponsored by:

To find out how professional services organizations are adapting to X-as-a-Service (XaaS), what they can learn from product companies, and vice-versa, I spoke to Dan Brown at FinancialForce.

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Transforming field service, from the inside out This article is sponsored by: IFS logo

Too much digital, not enough transformation - it’s time for a mindset shift when implementing change in field service management, writes Christian Pedersen of IFS.

Field service engineer holds helmet in front of high-voltage transformer © Oxanaso - shutterstock
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Mastering complexity and global compliance in B. Braun’s field service organization This article is sponsored by: ServiceMaxLogo-PrimaryBlueGreen

In an ever-changing and increasingly complex regulatory environment, it can be difficult to ensure compliance with medical device regulations in multiple countries. Deirdre Yee of ServiceMax delves into B. Braun's experience of transforming field service operations.

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At your service - how manufacturing is embracing the global shift towards servitization This article is sponsored by: IFS logo

Michael Ouissi of IFS looks at why smart manufacturers no longer consider maintenance and servicing a ‘necessary evil’ but rather a means to enhance customer relationships and increase revenue.

People working with Hi-Tech technology system control in servitized connected factory workflow, infographic of industry 4.0 concept © Hangouts Vector Pro - Shutterstock
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Salesforce delivers solid Q3, but co-CEO Bret Taylor's resignation steals the spotlight This article is sponsored by:

Bret Taylor is going back to his entrepreneurial roots, but what does that mean for Salesforce's direction in a turbulent economic climate?

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Navigating economic uncertainty - how organizations can ride out the storm with digital transformation and the cloud This article is sponsored by: salesforce-sidebar

As UK businesses gather for Salesforce Live in London, Zahra Bahrololoumi, CEO of Salesforce UK and Ireland, explains how organizations can thrive in turbulent economic times.

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To make the right retail tech investments, look at consumer comfort This article is sponsored by: Tercera logo transparent PNG 500x300px

Technologies on the cusp of mainstream adoption could be the key to taking your customer experiences to the next level, writes Orium's Leigh Bryant.

ecommerce online selling monitors concept © Mediamodifier - Pixabay
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IFS customers shed light on the core role of data in servitization and XaaS This article is sponsored by:

Manufacturing industry started building servitization business models even before the software industry discovered SaaS and XaaS. Connected data is central to both.

Nick Ward VP Digital Rolls-Royce with Michael Ouissi at IFS Unleashed 2022-10
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Toyota Connected improves emergency response experience with Twilio Flex This article is sponsored by:

Toyota Connected implemented Twilio Flex in its contact center to help ensure its customers can get the right help and safety support when they need it.

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ServiceMax shows how gender parity in tech can be done This article is sponsored by:

Ahead of its acquisition by PTC, Noor Tarin, VP of Talent Enablement & Development, explains how the firm rapidly increased its women VPs

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