We speak exclusively to DJ Paoni in his first media interview since joining Certinia as CEO in October and find out more about his plans for the company.
To market, to market...
Deutsche Bahn is stepping up its efforts for centralized change to be more sustainable, digital and reliable
How can AI make a difference to service agents in the employee experience? Matthias Goehler of Zendesk points to some key examples.
It's been quite the year for Salesforce, but as it heads into its silver jubilee, the transformation effort is clearly paying off...
The economic crisis might not be over, but online shoppers were still out in force in search of a bargain during Cyber Week.
Using Field Service Management (FSM) tools to keep machine performance at optimal levels can bring substantial ESG benefits. Sara Cerruti of ServiceMax provides research and examples.
Pandora CIO Sunil Srivastava tells diginomica how digital and data foundations are protecting and modernizing the jewellery business in a changing marketplace
As the sun rises on Black Friday around the world, Richard Cudd of Confluent reflects on the importance of data-driven sales that go beyond one holiday event.
It's tough out there for Lowe's and Home Depot, but both firms CEOs are determined to keep the technology investment on track.
It’s easier to see women leaders in tech now, but as the numbers grow, so does the need for proper menopause support.
Can AI play a role in streamlining asset-intensive industry operations? Christian Pedersen of IFS points to a growing collection of companies making changes in field service and manufacturing.
To deal with business, regulatory and environmental challenges, water utilities - including Northumbrian Water Group - need to be digital customer-centric, one UK firm is already in the flow
The deal has yet to close, but CEO Rangan has drilled a little deeper into HubSpot's decision to acquire Clearbit.
Service teams are in a position to shift the way resources and tools are maintained and reused. Mark Wilding of ServiceMax explores a circular mode of servitization.
As Salesforce announces enhancements to its Automotive Cloud offering, we cast an eye back to a keynote session at this year's Dreamforce.
