Marketing and IT functions at Clifford Chance formed a close-knit team to build a modern B2B digital experience for the law firm's clients.
Taylor's promotion is the latest executive move that's created a powerful management team at the top of Salesforce.
Not quite out of the pandemic's influence, Cyber Week has resulted in some up-and-down numbers this year...
The new workflow automation tools announced at Slack Frontiers last week could lead to a new generation of killer apps built on Slack - but it'll take time.
"A digital kind of a data-first approach" - Nordstrom's rocket fuel to power up its "digital velocity"
CEO Erik Nordstrom wants the retailer to become faster and more aggressive. Can data analytics provide the rocket fuel to drive "digital velocity"?
Is SAP RISE changing the S/4HANA business case, or not? UKISUG goes behind the numbers of their newsmaking RISE with SAP survey
The biggest SAP topic this year is RISE with SAP - sorting the value from the marketing hype. In this diginomica exclusive, Paul Cooper, UKISUG Chair, shares his views on UKISUG's recent RISE with SAP survey, and previews their annual conference.
Looking for the best marketing tools to keep customers engaged? You may already have them up your sleeve, writes Bruce Swann of Adobe.
Retail's supply chain nightmare before Christmas! How badly is the global crisis likely to derail retailers prospects in the upcoming Holidays season? A Coupa study will do little to calm nerves.
GE Digital found itself resource-constrained during the pandemic, but a unified Freshdesk instance has delivered necessary efficiencies.
The pandemic didn't stop the wheels turning for law firms. Workday's Steve Dunne interviews Warren Hero, CTO and CDO of Webber Wentzel about how technology was used to thrive in a challenging time, and the road ahead.
What happens when a COO joins a fast-growing company, but finds a labyrinth of legacy systems? Robert Craig of ABA Advisors did something different. He didn't just buy new apps - he built an end-to-end operating system, with Zoho One. Here's how he did it.
It might not be a 'hole in one' but the operational and efficiency improvements brought by adopting Freshservice have delivered significant benefits.
The "Walmart of Europe' took a simpler approach to its service needs and gained quicker benefits as a result.