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Some words of advice for ServiceNow as it targets $15bn - knowledge is power This article is sponsored by: Knowledge 2021 ServiceNow

A huge opportunity lies ahead for ServiceNow as the world of work continues to change rapidly. But it’s not a given and ServiceNow needs to guide its customers thoughtfully.

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Aegis Sciences uses Pure Storage to pivot its business model in testing times This article is sponsored by:

When the scale of the coronavirus pandemic became clear last year, Aegis Sciences decided to make a move into COVID testing – and its scalable technology platform has helped the company meet huge demand for its services.

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Swarovski makes sparkling customer experience crystal clear with ServiceNow despite COVID This article is sponsored by: Knowledge 2021 ServiceNow

Crystal retailer Swarovski rolled out ServiceNow's Customer Service Management prior to the pandemic, a decision that's served it well since.

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State of Delaware uses ServiceNow to process 64,000 unemployment claims in the first four weeks of COVID-19 This article is sponsored by: Knowledge 2021 ServiceNow

The State of Delaware faced unprecedented pressure to process unemployment claims and administer benefits. It was able to stand up a new ServiceNow instance in a matter of weeks.

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Tech transformation take off - how business travel giant CWT navigates the COVID-19 pandemic This article is sponsored by:

Rachel O’Brien, Chief Technology Transformation Officer, describes how the transformation plans changed and benefited CWT as the pandemic clouded global business travel

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Pfizer modernises drug development project management with Pega This article is sponsored by:

Snapshot was suffering from archaic processes and poor data integrations. Working with Pega, Pfizer has now taken advantage of a modern UI and increased automation for drug development project management.

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Monmouthshire County Council improves employee experience with HCM in the cloud This article is sponsored by:

Monmouthshire County Council moves from its on-premise Zellis HR system to Zellis’ HCM Cloud solution, with the aim of empowering employees to work effectively.

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Bank of America profits double as digital engagement soars during COVID-19 This article is sponsored by:

Customers across the Bank of America business are embracing digital tools and the financial institution provides a positive outlook as it recovers from COVID-19.

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An inside look at Salesforce’s return to the office and ‘success from anywhere’ strategy This article is sponsored by:

Salesforce has one of the most comprehensive return to workplace strategies out there - combining clear policies, a comprehensive roadmap and the use of its Work.com platform.

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Bridging the gap between the needs of employees and leaders in the future hybrid workplace This article is sponsored by:

New research out this week suggests that employees and leaders have differing concerns, priorities and fears about what the future workplace might look like as the Vaccine Economy takes hold.

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Levi scales omni-channel outside of US and is confident on Vaccine Economy prospects This article is sponsored by:

The COVID-19 pandemic hasn’t been easy for retailers, including Levi, which has suffered losses. But the denim giant is hopeful about a strong, digital-led recovery.

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