Too many companies choose the wrong goalline, says New Relic's Buddy Brewer, but choosing the right business metrics for your customer KPIs can be a real game-changer.
New Relic's Lew Cirne - observability platforms aren't optional if software matters to you (as the Iowa Democratic Caucus just found out...)
If your organization takes its software seriously, then you need the kind of tech that New Relic has to offer, argues CEO Cirne on a bumpy day for the firm on Wall Street.
Despite the widening group of marketers who don’t believe social media marketing works, there are still just as many doubling down on it in 2020.
Mark Zuckerberg reckons Facebook has tried too hard to be liked. No more...
I agree with Nick - the cynical reading of Facebook's new 'Supreme Court' throws up a lot of important small print
Toothless PR gesture or an independent body with real bite? Facebook's new Oversight Board ticks a lot of boxes, but begs a lot of questions.
Data Privacy Day - CEO perspectives on tech's responsibility towards data protection and the greater good
The CEOs of PayPal, Salesforce, Microsoft and Alphabet add their voices to the ongoing debate around the tech industry, regulation and data privacy.
Bersin’s David Mallon discusses HR’s role in riding the turbulence of what could be a bumpy year in 2020.
WEF 2020 - stakeholder capitalists don't just need to do the right thing, they need to be seen to do it
In an age of social media 'pile ons', accusations of hypocrisy can thrive easily and make fresh demands of advocates of stakeholder capitalism.
WEF 2020 - has stakeholder capitalism really overturned Milton Friedman's doctrine in the digital economy?
Is stakeholder capitalism a thing or just a soundbite to appease corporate conscience?
Catching up with Tim Kopp, former CMO of ExactTarget, now heading up ABM solution provider Terminus.
A cloud-based data warehouse from Snowflake is part of the UK-based photo-printing company’s drive to become a more insight-driven, tech-focused business.
NRF 2020 - Starbucks CEO warns retailers not to forget the human being at the heart of their digital thinking
Starbucks has been a digital pioneer, but hasn't forgotten that retail is ultimately about human beings - both behind the counter and in front of it.
NRF 2020 - retail must take back control of its digital future, says Microsoft's Nadella as IKEA cuts loose from Amazon
"You cannot be cool by association with a tech vendor." Retailers need to build out and skill up their own digital stacks and not depend on third parties, such as a certain online behemoth...