Life sciences firm BioTek has been using ServiceMax's Zinc collaborative messaging offering for six years, but the past 12 months of the COVID pandemic has seen uptake soar.
Spanish ferry operator Baleària upgraded to Zendesk messaging suite early on in the COVID-19 pandemic to cope with a 500% rise in customer queries
Virtual healthcare app Vida stood out as Workday Ventures showcased more of its portfolio. Its digital-native platform offers a new route to care for widespread chronic conditions
Most tech companies set out to change the world. Zoho wants to redefine capitalism, with a philosophy of transnational localism
The pandemic forced remote working on most organizations, but if it is to become the long-term norm, planning needs to take place.
Talking up the Slack - Salesforce COO Bret Taylor on the role the firm’s $27.7 billion acquisition will play in shaping the ‘new normal’
Slack is a $27.7 billion gambit on the part of Salesforce, but one that has an integral role to play in the post-COVID new world of work, says Bret Taylor.
Phil Simon is author of a new book - Reimagining Collaboration: Slack, Microsoft Teams, Zoom, and the Post-COVID World of Work. Here's what he told me about what he's learned.
Box has clearly benefited from the surge in digital teamwork during the COVID-19 pandemic, but what we are beginning to see is a mature offering that understands the challenges facing enterprise buyers.
Zoom ends the year of COVID-driven success on a high, but can growth rates hold up in the Vaccine Economy?
The least unexpected set of quarterly success numbers in the current financial reporting period, but can Zoom's growth be sustained as workplaces re-open?
Google is looking at the future hybrid workplace environment and wants Workspace users to be able to contribute equally, wherever they are.
COVID-powered digitisation has resulted in new focus on employee wellbeing, but take nothing for granted
Rapid digital transformation during the pandemic has upped productivity levels, but created important lessons for business leaders and CIOs.
Salesforce passes the $20 billion milestone; onwards to $50 billion with a new business operating model in play
Salesforce comfortably crashed through its long-standing revenue target. The next step is faster growth powered by a work from anywhere model, according to CEO Marc Benioff and team.
Poor, misunderstood Facebook! Apologist-in-Chief Nick Clegg wants a word about the week's events Down Under
The war with Australia is over, but here's the official version from Facebook on what really happened over the past week. Now, sit up and pay attention - Nick wants a word with you!