Box Notes puts shared folder users on same page
Box has plugged an important gap in its online file sharing app with Notes, a collaborative editor that lives in the shared folder
Box has plugged an important gap in its online file sharing app with Notes, a collaborative editor that lives in the shared folder
We're on the home straight with this final part about rethinking CRM in the context of the emergent social elements. In this part we get down to the definitional piece - the piece that ties together everything we've discussed in the last week.
In this piece, we dive deep - and I mean really deep - into the elements of how CRM is evolving. There's a lot to digest.
So now we get under the skin of the social in CRM and its application in social business.
Geoffrey Moore tackles questions of the collaborative enterprise, the emerging cloud stack and their impact on corporate cultures.
BA got publicly dinged by a promoted tweet complaining about the airline's service. I get why that happened but what lessons can be learned?
At every trade show I attend, I run into companies that have b2b marketing resources - but not results. Why?
You can go years without reading a blog post on time management worth the time you spent to read it. But I recently read one that knocked me on my tuckus. Here's why.
Fortune 500 CEOs aren't getting social online according to a new study that finds 68% of them have no social media presence of their own.
Are we using finance capabilities to best advantage? I don't think so. Centuries old typecasting of the bean counter don't serve us well. How about understanding what makes finance really tick? Here's a primer.
Social media marketing seems to have failed, losing importance as a method of reaching new customers. But is it as simple as that? What about the internal organisation of ideas and thought?
Workplace fittings and furniture maker Steelcase has not only upgraded its technology to ease access to cloud apps, it's also rearranging its workplaces to help employees be more productive with them
Five years after launching an online community to interact with its members and the public, the professional association for accountants in England and Wales reviews the impact.