Can omni-channel save the day as GAP slips on a banana skin? This article is sponsored by:
If we build it, they will come, reckons GAP CEO Art Peck, but will the firm's omni-channel strategy help turn around the ailing brand?
If we build it, they will come, reckons GAP CEO Art Peck, but will the firm's omni-channel strategy help turn around the ailing brand?
Milind Kamkolkar is the first person I've interviewed who has "Next Gen Analytics" in his job title. But what the heck does that mean? And how do hackathons and social transparency possibly fit into big pharma? Here's what I learned.
Walmart put a spring in the US retail sector market's step with some upbeat numbers and a positive outlook on Christmas.
It's rare to have 90 minutes to dig into a customer use case. But at SAP Jam's first-ever analyst day, we had that chance. Marriott International's Lisa O'Donnell shared a story of collaborative learning that shows how corporate training is (finally) changing.
As Burberry heads into its 160th year in business, CEO Christopher Bailey is big on the firm's digital investment and prospects.
Online travel company Orbitz has found a way to cut its software delivery cycle from 18 days to just four.
A conversation with Hootsuite's VP of talent leaves me feeling the easy familiarity of Facebook at Work could win over enterprise collaboration users
With poor productivity a perennial problem in the UK, Microsoft's CEO used his company's conference in London's ExCel set out some new ways of giving it a boost for the future.
Customer service is changing - but what is driving the change? Conversocial's Joshua March has some strong opinions on what works - and what doesn't.
Jive's third quarter numbers topped analyst expectation with some healthy traction among enterprise customers.
Digital transformation is shaping every kind of business and there is a clamour - even urgency - among companies old and new to understand the implications and embrace the benefits, says Oracle's Loïc Le Guisquet.
There's a new news aggregator offering coming for Facebook's 1.5 billion users worldwide.
Okta is on the road to managing all devices but in mobile there is a ways to go. Oktane15 gave us insights into what's happening at the customer level.