New automation introduced at last week's Conga Connect conference aims to speed sales processes around proposals, quotations and contracts
Box reduces headcount as it edges towards profitability, sees its content security add-on as a unique selling point to enterprise prospects
New packages from Asana with integrations to Salesforce, Tableau and Jira aim to smooth workflow across sales, account management and operations teams
There's a trinity of disruptive forces coming along to disrupt the telecoms sector, says Salesforce's John Carney.
Dropbox pleased investors with a share buyback and plans to squeeze operating costs, but there was little clarity for customers in its Q4 earnings report
The promise of faster connection times and more stable calls persuaded mobile app creators to switch to a new video communications platform.
Apple has pulled guidance and Alibaba is bracing itself for problems. How much economic damage will the Coronavirus cause before the crisis is contained?
Europe's legislators deliver emphatic 'Non!' to Facebook's vision of self-serving internet regulation
Regulate me, says Facebook's Mark Zuckerberg, and here's how. You've got to be kidding, say Europe's legislators.
Not a publisher, not quite a telco, but definitely in need of regulation...
Deliveroo uses Slack and Google to co-ordinate teamwork across a fast-growing distributed organization that spans 13 countries
Content marketing works great - until it doesn't. One big problem: when stakeholders aren't pulled into the creation process. A recent survey reveals the barriers to B2B content; here's my review.
Personal productivity 2020 - Slack and Microsoft Teams didn't ruin work - but they didn't fix work either
We're in the era of messaging disillusionment. Slack, Teams et al didn't solve our productivity problems. But we can't squander this year hoping for a better tool to come along. In that spirit, here's my zen of personal productivity for 2020.
A survey from fast-growing online chat provider Intercom shows businesses embracing chatbots for customer interactions - but must still keep it human