Big Tech has been on the defensive lately, and for good reason. What was once perceived as a way to foster democracy has given way to algorithmic dystopia. But Facebook's algorithmic dangers are tied to an ad-server-based model we must dismantle. Rant time.
We spoke to Ujjwal Singh, Head of Product at Workplace from Facebook, about its enterprise digital teamwork strategy for the coming year
Vitamin Shoppe has adapted to operating in the COVID-19 crisis, with an emphasis on employee communication in a world of remote working.
5 ways to deliver exceptional digital work experiences
Your employees expect their digital work experience to match what they're used to as consumers. Workfront's Laura Butler shares five ways to empower and engage today's workforce
The UK, US and EU all have 'taming Facebook' action in the works. Will this be the year that the beast is caged?
There’s an inextricable link between company culture and successful digital transformation
Matt Taylor, Global VP for GTM Operations at ServiceNow, explains how companies will excel in 2021 if they understand that you can’t have digital success without thinking about company culture too.
It's Christmas Eve and Brian's intercepted a CEO letter to Santa...
A year of leading through change
Learnings from 2020 can inform 2021, says Salesforce's Steve Corfield.
Phil surveys a landmark year for digital teamwork, as remote working became the norm for so many of us
Strategic work — why it matters to your people as much as your business
Making the shift to strategic work is all about culture - Workfront's Michael Swan shares examples from Penn State University and Prudential to underpin how to get started with genuine transformation
We are at a fateful Internet crossroads. Ahead, massive web sites dictate our consumption via unregulated algorithms. By contrast, we have the persistent but elusive vision of the open web. After Web Summit 2020, Drupal and Acquia founder Dries Buytaert aired it out.
Brexit means it's time to move UK user data to the US and away from the EU's GDPR regime...
How to win in the customer service rush during the Holiday returns season
'tis the season to take back unwanted gifts..some customer service advice from Salesforce's Mark Abramowitz.
By taking a people-first approach and using technology to reduce the admin burden during the initial stages of the COVID-19 pandemic, UK restaurant chain Honest Burgers was able to minimise redundancies, re-skill its workforce and ensure transferrable skills were put to good use
Normal in 2021 - three big trends that will shape work and commerce
As a year in which traditional work practices have been forced to adapt draws to a close, Zendesk's Andrew Lawson ponders three trends for the next twelve months
Why data is your most valuable business asset in achieving resilience
Businesses need to tap into data more effectively to build resilience, says Tableau's Tony Hammond.
