Of course Zendesk uses its own products to support its top customers - but Slack plays a big role too in co-ordinating the team's work
Listen up - active audience listening can boost marketing campaigns.
Three interconnected trends join forces to shape business transformation - XaaS, digital teamwork and frictionless enterprise
CEO Aaron Levie gave a convincing pitch to a room full of CIOs in London this week, followed by a press Q&A, on why Box solves a problem for the frictionless enterprise.
Vera Bradley's $75 million purchase of Pura Vida is a savvy digital move.
Reuters grim warning - trust on the wane as 'platform power' undermines traditional media in a 'Fake News' world
A grim assessment via Reuters Digital News report.
The 10th annual Community Management survey provides plenty of reasons to be optimistic - and plenty of challenges
Asking the right questions in an omni-channel retail world - New Look searches for the right answers
Entering its second half century, New Look is searching for the right answers about its customers to predict their buying trends.
In part 2 of an exclusive diginomica interview, Dropbox CEO Drew Houston responds to our questions on the company's new mission to sync your work
In part one of an exclusive interview with diginomica, Dropbox CEO Drew Houston explains the company's new mission to sync your work, not just your files
GDPR awareness needs to grow and that's going to take time.
Parsing some new research around the roles of content and social platforms in marketing.
How do you build a cohesive company culture? ServiceNow's Philip van der Wilt draws on personal experience to offer some leadership learnings