The post-COVID-19 period will be a time to re-think organizational approaches to customer experience with speed and agility as the keys to success.
Recent survey stats on remote working and policy changes announced by several tech companies have some significant implications for organizations and individuals.
Some memories and learnings from over two decades of watching the evolution of SaaS and cloud computing, as told to SaaShimi's Aznaur Midov
Shopify's embrace of remote working began as long as five years ago in its customer support function
Two months after being 'upstaged' by the COVID-19 pandemic, Accenture CEO Julie Sweet can see some business and organizational positives that have come from the crisis. The trick now is to make them stick!
Updating the Pulse community to incorporate a wider audience of marketers.
The road to recovery – where do marketers go from here?
The COVID-19 crisis adds to the pressure on marketing professionals. Salesforce's Ashling Kearns highlights some priorities ahead for all marketers.
Box has refreshed its UX this month, bringing forward new functions designed to help users making the shift to remote working from home
During the current pandemic, students are still learning at the NFTS as Workplace from Facebook takes over in delivering remote training and education.
Knowledge 2020 hackathon celebrates health and automation use cases
ServiceNow’s Chris Pope takes us through the top use cases from the Knowledge 2020 hackathon, where it’s clear that COVID-19 had an influence on developers.
Digital transformation veteran Mike Bracken argues that the current COVID-19 crisis will expose those organizations that think that change is all too difficult for them to manage.
Is idea management something tangible that organisations can foster, collaborate on and take forward towards execution? Wazoku aims to solve that problem for buyers.
A new big beast in the Salesforce ecosystem arrives as middle office champion Apttus combines with CLM specialist Conga
Integrated cloud communications platform 8x8 has reduced its network costs by 80% by moving to Oracle Cloud Infrastructure (OCI).
Culture is the bedrock of remote teams in times of crisis
A successful transition to remote teams isn't just about technology. Fostering the right culture is crucial, writes Workfront's Laura Butler
The COVID-19 outbreak has made key internet platforms and services an integral part of daily life. It's unfortunate then that the public has such a low image of the tech sector.
