Rebooting the post-pandemic enterprise with AI automation
Drilling down on research on the business phases of pandemic recovery and how data plus AI-powered automation is critical to many post-pandemic business strategies.
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From road warrior to video warrior - Salesforce Meetings aids virtual selling
As former road warriors switch to video meetings for sales calls due to COVID-19 lockdown, the new Salesforce Meetings fronts a set of tools to enhance virtual selling
TikTok, Oracle, Walmart and Trump - the shape of things to come? (Updated)
There's a deal on the table for a new future for TikTok that appeases the US government and benefits Oracle and Walmart. But there are also still questions to be answered.
IBM, Cisco and Box CEOs reflect on future of work at BoxWorks 2020
Interviews with CEOs of enterprise IT stalwarts IBM and Cisco bookended the keynote at BoxWorks - has Box gone establishment?
From CRM to ERP to productivity vendor? How Zoho Workplace fits into their future of work - and their stance against work surveillance
Zoho shook up some more enterprise software categories with their recent Zoho Workplace announcements. During recent interviews, I pursued how these moves fit into Zoho's stance against work surveillance - and why this debate matters to a remote workforce.
Agility and resilience - solving the UK’s productivity problem
Jordi Ferrer, Vice President and General Manager UK&I at ServiceNow, outlines how organisations in the UK need to think differently about the nature of work in order to boost productivity.
Zoho Workplace challenges digital teamwork giants with a fully integrated platform
The latest version of Zoho Workplace brings the vendor's longstanding digital teamwork capabilities back into the limelight to challenge Google, Microsoft and other leaders
Why Coupa CEO Rob Bernshteyn's B2B community intelligence concept may struggle to expand beyond spend
My interview with Coupa CEO Rob Bernshteyn about his new book Smarter Together and the future prospects for Community Intelligence
Just Eat CIO details how data, firm principles and Google helped its response to COVID-19
Takeaway services have thrived during COVID-19. However, it certainly wasn’t business as usual at Just Eat, as CIO Dave Williams explains.
Zoom rockets on in Q2 surge - where will it land?
The Zoom videoconferencing rocketship continues with surging Q2 numbers - where's it heading?
Weekend rant: when a flashy UI and lo-code don't cut it
In our pursuit of introducing readers to a wide range of content, we've stumbled into some rabbit holes that no sexy UI nor lo-code system can overcome.
Cisco's new Webex chief wants to make web meetings 10x better than in-person
Acquiring BabbleLabs noise reduction tech is part of a strategy to make the Webex experience 10x better than meeting in person, says Cisco's new applications chief
Box focuses on pipeline as Q2 earnings stay on trend
Q2 earnings show Box emerging on track from the tumult of COVID-19, with a hint of bigger deals ahead as enterprises digitize content workflows
Zendesk Explore shares real-time customer experience metrics across the enterprise
Zendesk adds real-time metrics to its analytics offering as the focus of customer experience flips from efficiency to outcomes
